9780739309537

Raving Fans: A Revolutionary Approach to Customer Service

Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John

ISBN 10: 0739309536 / 0-7393-0953-6
ISBN 13: 9780739309537
Publisher: Random House Audio
Publication Date: 2004

Editorial Reviews for this title:
Synopsis:
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Editorial reviews may belong to another edition of this title.
 

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
ISBN 10: 0739309536
ISBN 13: 9780739309537
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Book Description: Random House USA Inc, United States, 2004. Audio. Book Condition: New. abridged edition. 142 x 124 mm. Language: English Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Bookseller Inventory # AAS9780739309537

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Random House. Book Condition: New. Brand New, This is an audio book. Bookseller Inventory # 0739309536

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Random House Audio, 2004. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Bookseller Inventory # ABE_book_new_0739309536

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Penguin Random House Audio Publishing Group, 2004. No binding. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # VR-9780739309537

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Book Description: Compact Disc. Book Condition: New. 144mm x 10mm x 144mm. Compact Disc. Told in the parable style of "The One Minute Manager," RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer .Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 0.263. Bookseller Inventory # 9780739309537

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Random House USA Inc, United States, 2004. Audio. Book Condition: New. abridged edition. 142 x 124 mm. Language: English Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Bookseller Inventory # AAS9780739309537

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Random House Audio. No binding. Book Condition: New. Audio CD. Dimensions: 5.6in. x 4.9in. x 0.4in.Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN, Momence,IL, Commerce,GA. Audio CD. Bookseller Inventory # 9780739309537

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Book Description: Random House Audio. Audio CD. Book Condition: New. Bookseller Inventory # 0739309536

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