9780739309537

Raving Fans: A Revolutionary Approach to Customer Service

Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John

ISBN 10: 0739309536 / 0-7393-0953-6
ISBN 13: 9780739309537
Publisher: Random House Audio
Publication Date: 2004

Editorial Reviews for this title:
Synopsis:
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Editorial reviews may belong to another edition of this title.
 

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
ISBN 10: 0739309536
ISBN 13: 9780739309537
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Book Description: Random House. Book Condition: New. Brand New, This is an audio book. Bookseller Inventory # 0739309536

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
ISBN 10: 0739309536
ISBN 13: 9780739309537
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Book Description: Random House USA Inc, United States, 2004. Audio. Book Condition: New. abridged edition. 142 x 124 mm. Language: English Brand New Book. Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Bookseller Inventory # AAS9780739309537

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Compact Disc. Book Condition: New. Bookseller Inventory # 1208712

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Penguin Random House Audio Publishing Group, 2004. No binding. Book Condition: New. New Book. Shipped from US. Bookseller Inventory # VR-9780739309537

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Compact Disc. Book Condition: New. 144mm x 10mm x 144mm. Compact Disc. Told in the parable style of "The One Minute Manager," RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer .Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 0.104. Bookseller Inventory # 9780739309537

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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ISBN 13: 9780739309537
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Book Description: Random House Audio. Audio CD. Book Condition: New. Bookseller Inventory # 0739309536

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Random House Audio. No binding. Book Condition: New. Audio CD. Dimensions: 5.6in. x 4.9in. x 0.4in.Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN, Momence,IL, Commerce,GA. Audio CD. Bookseller Inventory # 9780739309537

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
ISBN 10: 0739309536
ISBN 13: 9780739309537
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Book Description: Random House, 2004. Audio CD. Book Condition: Brand New. abridged edition. 5.50x4.75x0.50 inches. In Stock. Bookseller Inventory # z-0739309536

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
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Book Description: Random House, 2004. CD/Spoken Word. Book Condition: New. Abridged. 12.06 x 13.97 cm. CD; A new CD version of the popular guide to business management shows listeners how to define a vision, learn what a customer really wants, institute effective customer service systems, and turn customers into raving (and spending) fans. Read by Rick Adamson, Kate Borger, & John Mollard. Book available. This Is An Audio Book. Our orders are sent from our warehouse locally or directly from our international distributors to allow us to offer you the best possible price and delivery time. CD. Bookseller Inventory # MM-20104562

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Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick; Borges, Kate; Mollard, John
ISBN 10: 0739309536
ISBN 13: 9780739309537
Bookseller: Citi Retail (Lowfield Heath, CRAWL, United Kingdom)
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Book Description: 2004. Compact Disc. Book Condition: New. 144mm x 10mm x 144mm. Compact Disc. Told in the parable style of "The One Minute Manager," RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wan.Shipping may be from our UK, US or Australian warehouse depending on stock availability. 0.104. Bookseller Inventory # 9780739309537

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