9780786310043

25 Management Lessons from the Customer's Side of the Counter

James H. Donnelly

ISBN 10: 0786310049 / 0-7863-1004-9
ISBN 13: 9780786310043
Publisher: Irwin Professional Pub
Publication Date: 1996
Binding: Softcover
Editorial Reviews:
Synopsis:

"One of the best business books of the year!"--Library Journal. In a decade where customer satisfaction can mean the success or demise of an organization, customers still encounter barriers to information, inflexible corporate policies, and unenthusiastic employees who leave consumers with everlasting impressions--negative ones. Author James H. Donnelly, Jr. offers proven guidelines management must implement to keep the customers satisfied.


 

25 Management Lessons from the Customer's Side of the Counter: Search Results

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25 Management Lessons From the Customer's Side of the Counter (ISBN: 0786310049 / 0-7863-1004-9)
Donnelly, James H.
ISBN 10: 0786310049
ISBN 13: 9780786310043
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Book Description: McGraw-Hill, 1996. Paperback. Book Condition: Good. Minimal damage to cover and binding. Pages show light use. Bookseller Inventory # G0786310049I3N00

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25 Management Lessons From the Customer's Side of the Counter (ISBN: 0786310049 / 0-7863-1004-9)
Donnelly, James H.
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ISBN 13: 9780786310043
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Book Description: McGraw-Hill, 1996. Paperback. Book Condition: Good. This book has a light amount of wear to the pages, cover and binding. Bookseller Inventory # G0786310049I3N00

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25 Management Lessons From the Customer's Side of the Counter (ISBN: 0786310049 / 0-7863-1004-9)
Donnelly, James H.
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Book Description: McGraw-Hill, 1996. Paperback. Book Condition: Very Good. Very good condition book with only light signs of previous use. Bookseller Inventory # G0786310049I4N00

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25 Management Lessons From the Customer's Side of the Counter (ISBN: 0786310049 / 0-7863-1004-9)
Donnelly, James H.
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Book Description: McGraw-Hill, 1996. Paperback. Book Condition: As New. Nearly brand new book that shows only slight signs of wear. Bookseller Inventory # G0786310049I2N00

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25 Management Lessons From the Customer's Side of the Counter (ISBN: 9780786310043)
Donnelly, James H.
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Book Description: McGraw-Hill, 1996. Book Condition: Used - Good. 1st Edition. N/A. Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy!. Bookseller Inventory # GRP2744758

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25 Management Lessons From the Customer's Side of the Counter (ISBN: 0786310049 / 0-7863-1004-9)
Donnelly, James H.
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Book Description: McGraw-Hill. PAPERBACK. Book Condition: Very Good. 0786310049 Book is lightly used with little or no noticeable damage. Bookseller Inventory # HTX3769DC05112010H3347A

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25 Management Lessons From the Customer's Side of the Counter (ISBN: 0786310049 / 0-7863-1004-9)
Donnelly, James H.
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25 Management Lessons From the Customer's Side of the Counter (ISBN: 0786310049 / 0-7863-1004-9)
Donnelly, James H.
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Book Description: McGraw-Hill, 1996. Paperback. Book Condition: Good. Softback edition in very good condition. No markings or highlightings. Bookseller Inventory # mon0000059564

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25 Management Lessons From the Customer's Side of the Counter (ISBN: 0786310049 / 0-7863-1004-9)
Donnelly, James H.
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25 Management Lessons from the Customers Side of the Counter (ISBN: 9780786310043)
Donnelly, James H.
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