A practical how-to guide to mediating disputes.
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Mark Stein is the President and founder of Mediation First, a comprehensive mediation consulting firm in Louisville, Kentucky. he has personally mediated over 1,000 disputes and has trained over 2,000 business managers and community leaders to mediate conflicts that arise in the workplace or community. He has been on numerous radio and television talk shows including "The Oprah Winfrey Show" and speaks at conferences and seminars internationally. His internationally acclaimed book, "Resolving Conflict Once and For All" is currently in its second printing.
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Book Description Mediation First Pr, 1997. Audio Cassette. Book Condition: Acceptable. 3 Cassettes. Cassette(s) and Casing in Acceptable Condition with considerable wear. Perfect-play guarantee! Ex-library with usual distinguishments (clamshell casing, stckers, markings on cassette, etc.). SHIPS W/IN 24 HOURS! Processed by DHL with USPS delivery for an average of 3-5 Day Standard Shipping & 2-3 Day Expedited Shipping!! FREE INSURANCE! Fast & Personal Support! Careful Packaging. No Hassle, Full Refund Return Policy!. Bookseller Inventory # mon0000096983