About the Author:
Douglas M. Lambert is the Raymond E. Mason Chair in Transportation and Logistics and Director of The Global Supply Chain Forum at The Ohio State University. Dr. Lambert has served as a faculty member for over 500 executive development programs in North and South America, Europe, Asia and Australia. He is the autor or co-author of seven books and more than 100 articles. In 1986, Dr. Lambert received the CLM Distinguished Service Award for his contributions to logistics management. He holds an honors BA and MBA from the University of Western Ontario and a Ph.D. from The Ohio State University.
Review:
If you are in supply chain management today then complexity is a cancer that you have to fight, and process management is the weapon. This book develops a robust model of supply chain management processes and properly defines them so that they can be managed. It has enabled our organization to understand that supply chain management is too important to be just a function. It is everybody's job. --Tom Blackstock - Vice President, Supply Chain Operations, Coca-Cola North America
The authors have done an excellent job outlining the key supply chain management processes, both at a strategic and operational level. The recognition of cross-functional teams to lead and manage these processes is refreshing. It is the only way to create and maintain an efficient world class supply chain. --Donald R. Klock - Vice President, Global Materials, Logistics and Sourcing, Colgate-Palmolive Company
With the integrated view of business described in this supply chain management framework, we found an excellent tool to map where we are and where we should be. We now have a comprehensive language that can be understood by everyone in the firm, as well as by key customers and suppliers. It has helped us shape the way our supply chain works in order to provide the best support for the business. --Salvador Romo-Fragoso - Operations Director, Imaging and Printing Group, Hewlett-Packard
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