9781423360100
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs
Bill Price; David Jaffe
ISBN 13: 9781423360100
Publisher: Brilliance Audio
Publication Date: 2008
Your Satisfaction is Guaranteed:
Arguing that customer service is only needed when companies do something wrong and that businesses need to adop a "no service" mindset, the authors explain how to eliminate the need for service by satisfying customers the first time and by treating a customer service call as a point of dysfunction that requires fixing. Simultaneous.
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs: Search Results
| 1. |
The Best Service Is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs (ISBN: 1423360109 / 1-4233-6010-9) Price, Bill;Jaffe, David Quantity Available: 2
Book Description: Brilliance Audio, 2008. MP3 CD. Book Condition: Brand New. mp3 abr edition. 7.50x5.25x0.50 inches. In Stock. Bookseller Inventory # 1423360109 Bookseller & Payment Information | More Books from this Seller | Ask Bookseller a Question |
Shipping:
US$ 9.40
From United Kingdom to U.S.A. |
||
Portions of this page may be (c) 2006 Muze Inc. Some database content may also be provided by Baker & Taylor Inc. Copyright 1995-2006 Muze Inc. For personal non-commercial use only. All rights reserved. Content for books is owned by Baker & Taylor, Inc. or its licensors and is subject to copyright and all other protections provided by applicable law.
Portions of this page may be Copyright VNU Entertainment Media (UK) Ltd., 2006, Georg Lingenbrink GmbH & Co., Tite Live, S.A or Informazioni Editoriali S.p.A. All rights reserved.
