Top Marketplace offers for ISBN

9781591397830

The Ultimate Question: Driving Good Profits and True Growth

Reichheld, Fred

3.53 avg rating
( 308 ratings by GoodReads )
Not the book you're looking for? Search for all books with this author and title
9781591397830: The Ultimate Question: Driving Good Profits and True Growth

CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Their growing addiction to bad profits. These corporate steroids boost short-term earnings but alienate customers. They undermine growth by creating legions of detractors - customers who complain loudly about the company and switch to competitors at the earliest opportunity. Based on extensive research, "The Ultimate Question" shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation. Vivid stories from leading-edge organizations illustrate the ideas in practice. Practical and compelling, this is the one book - and the one tool - no growth-minded leader can afford to miss.

"synopsis" may belong to another edition of this title.

About the Author:

Fred Reichheld is a Director Emeritus of Bain and Company and a Bain Fellow. He is the Author of The Loyalty Effect as well as of influential articles in Harvard Business Review and the Wall Street Journal. His Work has been featured in leading publications including the New York Times, Business Week, the Financial Times, and The Economist

"About this title" may belong to another edition of this title.

Buy New View Book
List Price: US$
US$ 2.99

Convert Currency

Add to Basket

Shipping: US$ 3.00
Within U.S.A.

Destination, Rates & Speeds

Top Search Results from the AbeBooks Marketplace

1.

Reichheld, Fred Author
Published by Harvard Business School Press (2006)
ISBN 10: 1591397839 ISBN 13: 9781591397830
New Hardcover Quantity Available: 1
Seller
Light House
(Hayward, CA, U.S.A.)
Rating
[?]

Book Description Harvard Business School Press, 2006. Hardcover. Book Condition: New. Bookseller Inventory # B3S4-10

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 2.99
Convert Currency

Add to Basket

Shipping: US$ 3.00
Within U.S.A.
Destination, Rates & Speeds

2.

Reichheld, Fred Author
ISBN 10: 1591397839 ISBN 13: 9781591397830
New Quantity Available: 1
Seller
Grandisbooks
(Neptune, NJ, U.S.A.)
Rating
[?]

Book Description Book Condition: New. New and unused. Light shelfwear from storage with other items. 30 Day Satisfaction Guarantee. Bookseller Inventory # 3148LU0012GX

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 3.35
Convert Currency

Add to Basket

Shipping: US$ 4.00
Within U.S.A.
Destination, Rates & Speeds

3.

Reichheld, Fred Author
Published by Harvard Business School Press (2006)
ISBN 10: 1591397839 ISBN 13: 9781591397830
New Hardcover Quantity Available: 1
Seller
Book Deals
(Richmond Hill, ON, Canada)
Rating
[?]

Book Description Harvard Business School Press, 2006. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Bookseller Inventory # ABE_book_new_1591397839

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.92
Convert Currency

Add to Basket

Shipping: FREE
From Canada to U.S.A.
Destination, Rates & Speeds

4.

Reichheld, Fred Author
Published by Harvard Business School Press (2006)
ISBN 10: 1591397839 ISBN 13: 9781591397830
New Hardcover Quantity Available: 1
Seller
Poverty Hill Books
(La Grange, IL, U.S.A.)
Rating
[?]

Book Description Harvard Business School Press, 2006. Hardcover. Book Condition: New. HARDCOVER, BRAND NEW, Perfect Shape, No Black Remainder Mark,Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!. Bookseller Inventory # 9034898

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 7.95
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

5.

Reichheld, Fred Author
ISBN 10: 1591397839 ISBN 13: 9781591397830
New Quantity Available: 1
Seller
Castle Rock
(Pittsford, NY, U.S.A.)
Rating
[?]

Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97815913978301.0

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 13.58
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

6.

Reichheld, Fred Author
Published by Harvard Business School Press (2006)
ISBN 10: 1591397839 ISBN 13: 9781591397830
New Hardcover First Edition Quantity Available: 1
Seller
Frank Sincavage
(PHILA, PA, U.S.A.)
Rating
[?]

Book Description Harvard Business School Press, 2006. Hardcover. Book Condition: New. Dust Jacket Condition: New. First Edition; Third Printing. Mylar cover; 8vo 8" - 9" tall; 224 pages. Bookseller Inventory # 39544

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.00
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

7.

Reichheld, Fred Author
Published by Harvard Business School Press (2006)
ISBN 10: 1591397839 ISBN 13: 9781591397830
New Hardcover Quantity Available: 3
Seller
Murray Media
(MIAMI SHORES, FL, U.S.A.)
Rating
[?]

Book Description Harvard Business School Press, 2006. Hardcover. Book Condition: New. Bookseller Inventory # P111591397839

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 69.69
Convert Currency

Add to Basket

Shipping: US$ 0.99
Within U.S.A.
Destination, Rates & Speeds