Contact Customer Support

 

Our Online Support Center contains the answers to most common questions. If you can't find the answers you need through the links provided, simply complete the form here to contact our world-class Customer Support Team.

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Updating Your Bookseller Account Information

 

All of your personal information can be easily updated from the Members Menu. You can edit any or all of the following:

  • Your business name and/or contact name.
  • Your address and telephone number
  • Your email address and website URL (if you have one).
  • Your Terms of Sale and Shipping Terms.

 

1. [Sign on] to your AbeBooks account.

2. Select [Your Personal Information] in the Members Menu.

3. Click [Update your account information].

4. Scroll down the page to locate the field(s) you'd like to change.

5. Delete the old information and replace it with the new information.

6. Click the [Update] button at the bottom of the page.

Depending on which fields you have edited, your updated information can take from a few minutes up to 2 days to appear online.

Important Notes:

  • AbeBooks Bookseller Policy requires that every bookseller have valid contact information associated with their account, including a telephone number at which you can be reached.
  • You can list a P.O. box as your mailing/shipping address as long as you also provide a physical address on your Banking Information page. Failure to provide a physical address may result in the failure of EFT payments to you from AbeBooks. For more detailed information, please see Physical Address Requirement for North American Booksellers.
  • Terms of Sale and Shipping Terms must be in line with AbeBooks Policy.

 

Changing Your Password:

 

1. [Sign on] to your AbeBooks account with your email address and current password.

2. Click [Your Personal Information] in the Members Menu.

3. Click [Change your password].

4. Enter your current password once, then your new password twice.

5. Click the [Update] button.

You'll see a Success! message once we've saved the changes.

 

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