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Bookseller Help

 

European Bookseller Help

AbeBooks Online Glossary of Book-Related Terms

Contact Customer Support

 

Our Online Support Center contains the answers to most common questions. If you can't find the answers you need through the links provided, simply complete the form here to contact our world-class Customer Support Team.

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Getting Started on AbeBooks - Checklist

 

 

At any point during the application or getting started process, our Customer Support team is here to help you. You can contact us via the link located on every Help page, or you can call us during the hours of 8:00 a.m.-4:00 p.m. Pacific time at 1-800-315-5335.  Our Customer Support staff is friendly and knowledgeable, and happy to help you get started.

 


1. Prepare your inventory:

  • Download our free HomeBase software, or choose one of our other recommended inventory management tools. Read more about Inventory Management.
  • Set up your inventory according to our Required Data Structure.
  • Enter your listings and prepare your pictures. Requirements and tips for Uploading Pictures.
  • Decide on your shipping provider.

 

2. Sign up to be an AbeBooks bookseller:

  • Click on “Sell Books” at the top of any AbeBooks web page.

  • Make sure you have your credit card and bank account information handy. You will need to enter both to complete the Bookseller Application.

  • Enter complete information into all of the fields, and be sure to accept the default shipping rates. You can update rates and speeds to meet your business needs once your bookseller account has been activated.

  • While your Bookseller Application is being processed, familiarize yourself with our web site, our Bookseller Policies, and our Bookseller Help, especially our "New Bookseller Hub."

  • Once your application has been processed, you will receive a telephone call from our Bookselller Registrations Team to complete your registration and, if you're ready, activate your bookseller account.

 

3. Once Your Account is Activated:

  • Set  your shipping rages and speeds.  Adjust your Shipping Matrix to reflect your actual shipping costs and speeds. Use a shipper that provides tracking, and let buyers know that you do so via your Terms of Sale and/or your Shipping Terms.
  • Upload your listings.
  • Upload your pictures.
  • Your first inventory file will be processed within 2 to 3 days of upload; all files thereafter will process within 6 to 24 hours. Once processed, check your listings online to verify the accuracy of the displayed information and make any necessary corrections.
  • Check and Process Your Orders.

 

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