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1. One to One Future: Don Peppers One to One Future (ISBN: 0385425287)
Don Peppers
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Book Description: Doubleday Business, 1993. Book Condition: Good. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0385425287I3N00

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2. The One to One Manager: Real-World Lessons: Don Peppers The One to One Manager: Real-World Lessons in Customer Relationship Management (ISBN: 0385494084)
Don Peppers
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Book Description: Doubleday Business, 1999. Book Condition: Very Good. Ex-Library Book. Purchasing this item helps support our library partners. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0385494084I4N10

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3. It's Not My Department!: Peter Glen It's Not My Department! (ISBN: 0425132420)
Peter Glen
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(Auburn, WA, U.S.A.)
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Book Description: Berkley Trade. Book Condition: Fair. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0425132420I5N00

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4. Positively Outrageous Service: New and Easy Ways to Win Customers for Life (ISBN: 0942361407)
T. Scott Gross
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(Auburn, WA, U.S.A.)
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Book Description: Mastermedia Publishing Company. Book Condition: Fair. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0942361407I5N00

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5. Customer Relations for Technicians (ISBN: 0070158320)
Edwin G. Davis
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(Auburn, WA, U.S.A.)
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Book Description: McGraw-Hill Companies. Book Condition: Fair. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0070158320I5N00

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6. Beyond Customer Satisfaction to Customer Loyalty: The Key to Greater Profitability (Ama Management Briefing) (ISBN: 0814423620)
Keki R. Bhote
Bookseller: Great Buy Books
(Lakewood, WA, U.S.A.)
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Book Description: AMACOM, 1996. Paperback. Book Condition: GOOD. USED Giving great service since 2004: Buy from the Best! 4,000,000 items shipped to delighted customers. We have 1,000,000 unique items ready to ship! Find your Great Buy today!. Bookseller Inventory # 4733428

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7. Sales Secrets from Your Customers (State of: Barry J. Farber Sales Secrets from Your Customers (State of the Art Selling) (ISBN: 1564141691)
Barry J. Farber
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(Auburn, WA, U.S.A.)
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Book Description: Career Press. Book Condition: Good. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G1564141691I3N00

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8. Second to None: (ISBN: 0380723603)
Charles Garfield
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(Auburn, WA, U.S.A.)
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Book Description: Harper Perennial, 1995. Book Condition: Good. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0380723603I3N00

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9. Beyond Customer Satisfaction to Customer Loyalty: The Key to Greater Profitability (Ama Management Briefing) (ISBN: 0814423620)
Keki Bhote
Bookseller: thriftbooks.com
(Auburn, WA, U.S.A.)
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Book Description: AMACOM. Book Condition: Good. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0814423620I3N00

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10. Second to None: (ISBN: 0380723603)
Charles Garfield
Bookseller: Mulligans Books
(Hillsdale, MI, U.S.A.)
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Book Description: Harper Perennial, 1995. Paperback. Book Condition: Good. cover has slight shelf wear, price sticker on books, pages are in great condition, minimal use, binding is tight Normal cover and page wear. MULLIGANS LIBRARY 100% Satisfaction Guaranteed - Books Shipped Out Within 1 Business Day - All books shipped with delivery confirmation where available. Bookseller Inventory # 005a0404ar0017819

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11. One to One Future: Don Peppers; Martha, One to One Future (ISBN: 0385425287)
Don Peppers; Martha, Rogers
Bookseller: Springy's Treasures
(Irons, MI, U.S.A.)
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Book Description: Currency, 1993. Hardcover. Book Condition: Used: Very Good. Dust Jacket Condition: yes. Large selection of books!!!. Bookseller Inventory # db103-z

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12. At America's Service: How Your Company Can: Karl Albrecht At America's Service: How Your Company Can Join the Customer Service Revolution (ISBN: 0446393169)
Karl Albrecht
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(Auburn, WA, U.S.A.)
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Book Description: Grand Central Publishing. Book Condition: Fair. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0446393169I5N00

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13. The Trendmaster's Guide: Get a Jump on: Robyn Waters The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next (ISBN: 1591840910)
Robyn Waters
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(Auburn, WA, U.S.A.)
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Book Description: Portfolio Hardcover. Book Condition: Good. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G1591840910I3N00

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14. Positively Outrageous Service: New and Easy Ways to Win Customers for Life (ISBN: 0942361407)
T. Scott Gross
Bookseller: Bulldogbooks
(walpole, MA, U.S.A.)
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Book Description: Mastermedia Publishing Company, 1991. Paperback. Book Condition: Very Good. Very gently used. Excellent condition. Usually ships by next business day from Walpole MA. Bookseller Inventory # SKU1076168

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15. Customer Intimacy: Pick Your Partners, Shape Your: Fred Wiersema Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together (ISBN: 1888232420)
Fred Wiersema
Bookseller: Frugal Media Corporation
(Austin, TX, U.S.A.)
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Book Description: National Book Network, 1998. Paperback. Book Condition: Good. Bookseller Inventory # mon0001312341

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16. Turned On: Eight Vital Insights to Energize: Roger J. Dow Turned On: Eight Vital Insights to Energize Your People, Customers, and Profits (ISBN: 0887307663)
Roger J. Dow
Bookseller: thriftbooks.com
(Auburn, WA, U.S.A.)
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Book Description: Collins, 1996. Book Condition: Good. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0887307663I3N00

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17. Satisfaction Guaranteed: 236 Ideas to Make Your: Baggett, Byrd Satisfaction Guaranteed: 236 Ideas to Make Your Customers Feel Like a Million Dollars (ISBN: 1558532862)
Baggett, Byrd
Bookseller: Prairie Wind
(Eldora, IA, U.S.A.)
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Book Description: Rutledge Hill Press, Nashville, Tennessee, U.S.A., 1994. Hard Cover. Book Condition: Very Good. Dust Jacket Condition: Very Good. Very Good in Very Good jacket 12mo-over 6¾"-7¾" tall. Bookseller Inventory # 363657

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18. Service America!: Doing Business in the New: Karl Albrecht Service America!: Doing Business in the New Economy (ISBN: 0446390925)
Karl Albrecht
Bookseller: thriftbooks.com
(Auburn, WA, U.S.A.)
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Book Description: Grand Central Publishing. Book Condition: Fair. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0446390925I5N00

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19. Who Stole My Customer?? Winning Strategies for: Harvey Thompson Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty (ISBN: 0131453564)
Harvey Thompson
Bookseller: Frugal Media Corporation
(Austin, TX, U.S.A.)
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Book Description: FT Press, 2004. Paperback. Book Condition: Acceptable. Small stickers. Bookseller Inventory # mon0001239443

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20. Positively Outrageous Service: T. Scott Gross Positively Outrageous Service (ISBN: 0446394688)
T. Scott Gross
Bookseller: Great Buy Books
(Lakewood, WA, U.S.A.)
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Book Description: Warner Business Books, 1994. Paperback. Book Condition: GOOD. USED No CD Giving great service since 2004: Buy from the Best! 4,000,000 items shipped to delighted customers. We have 1,000,000 unique items ready to ship! Find your Great Buy today!. Bookseller Inventory # 3904616

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21. Service America!: Doing Business in the New Economy (ISBN: 0870946595)
Karl Albrecht, Ron Zemke
Bookseller: Mulligans Books
(Hillsdale, MI, U.S.A.)
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Book Description: Irwin Professional Pub, 1985. Hardcover. Book Condition: Good. COVER ILLUSTRATION IS DIFFERENT HARDCOVER dust jacket has slight shelf wear book has some writing in it Normal cover and page wear. MULLIGANS LIBRARY 100% Satisfaction Guaranteed - Books Shipped Out Within 1 business day. Bookseller Inventory # 014b0206db0049737

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22. Samurai Selling: The Ancient Art of Modern: Chuck Laughlin Samurai Selling: The Ancient Art of Modern Service (ISBN: 0312118856)
Chuck Laughlin
Bookseller: thriftbooks.com
(Auburn, WA, U.S.A.)
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Book Description: St. Martin's Griffin. Book Condition: Acceptable. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0312118856I5N00

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23. Capturing Customers Hearts: Leave the Competition To: Brian Clegg Capturing Customers Hearts: Leave the Competition To Chase Their Pockets (ISBN: 0273649310)
Brian Clegg
Bookseller: Books-FYI, Inc.
(cadiz, KY, U.S.A.)
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Book Description: Financial Times/Prentice Hall, 2000. Hardcover. Book Condition: Very Good. Bookseller Inventory # a380CleggBr0273649310

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24. Finding the Profit in Customer Satisfaction: Translating: Jonathan Barsky Finding the Profit in Customer Satisfaction: Translating Best Practices into Bottom-Line Results (ISBN: 0809228432)
Jonathan Barsky
Bookseller: Frugal Media Corporation
(Austin, TX, U.S.A.)
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Book Description: Contemporary Books, 1998. Paperback. Book Condition: Good. Bookseller Inventory # mon0001279894

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25. Service America!: Doing Business in the New: Karl Albrecht Service America!: Doing Business in the New Economy (ISBN: 0446390925)
Karl Albrecht
Bookseller: thriftbooks.com
(Auburn, WA, U.S.A.)
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Book Description: Grand Central Publishing. Book Condition: Good. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0446390925I3N00

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26. Connected Corporation: How Leading Companies Manage Customer-Supplier: Jordan D. Lewis Connected Corporation: How Leading Companies Manage Customer-Supplier Alliances (ISBN: 002919055X)
Jordan D. Lewis
Bookseller: thriftbooks.com
(Auburn, WA, U.S.A.)
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Book Description: Free Press. Book Condition: Acceptable. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G002919055XI5N00

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27. Stop Paddling & Start Rocking the Boat: Lou Pritchett Stop Paddling & Start Rocking the Boat: Business Lessons from the School of Hard Knocks (ISBN: 0887307310)
Lou Pritchett
Bookseller: thriftbooks.com
(Auburn, WA, U.S.A.)
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Book Description: Harpercollins. Book Condition: Fair. Spend Less. Read More. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Bookseller Inventory # G0887307310I5N00

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28. Free, Perfect, and Now: Connecting to the: Robert Rodin Free, Perfect, and Now: Connecting to the Three Insatiable Customer Demands: A CEO's True Story (ISBN: 0684850222)
Robert Rodin
Bookseller: Frugal Media Corporation
(Austin, TX, U.S.A.)
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Book Description: Simon & Schuster, 1999. Hardcover. Book Condition: Good. Bookseller Inventory # mon0001318813

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