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150 Frases para Entender el Servicio al Cliente (Spanish Edition)

V'ctor Manuel Verdugo Rubio

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ISBN 10: 1300099739 / ISBN 13: 9781300099734
Published by lulu.com, 2012
Condition: Good Soft cover
From Books Express (Portsmouth, NH, U.S.A.)

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Title: 150 Frases para Entender el Servicio al ...

Publisher: lulu.com

Publication Date: 2012

Binding: Paperback

Book Condition: Good

About this title

Synopsis:

Son 150 frases con las que puede entender los fundamentos de la atenci-n y el servicio al cliente. Es una herramienta prctica y rpida de leer, oetil para todo prestador de servicio que desea refrescar sus conocimientos y mantenerse enfocado en sus clientes. Estn basadas en el libro Carta de un Cliente Exigente, en el cual se aborda el tema contado desde la perspectiva de un cliente.

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