55 Steps to Outrageous Service

Hatcher, Greg

Published by Tiger Books
ISBN 10: 0967605504 / ISBN 13: 9780967605500
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Only lightly used. Book has minimal wear to cover and binding. A few pages may have small creases and minimal underlining. Bookseller Inventory #

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Synopsis: How a 28-year-old entrepreneur started a company from scratch with no customers and built an insurance agency into the largest health insurance agency in Arkansas in just three years with his "Outrageous Service".

The book "55 Steps to Outrageous Service" explains how Greg's attitude led to the formation of one of the most succesful agencies in America in such a short period of time. Hathcer truly lives by the principles of Zig Ziglar's famous quote,"You can have everything in life you want if you will just help enough other people get what they want".

The concepts outlined in this book will apply to any business and is a must-read book for any salesman, entrepreneur, service representaive, company executive and virtually any employee in any compnay who wants to keep their customers.

Book Description:

Top entrepreneur's guide to happy customers, contented employees, and bottom-line bliss!  Hatcher, winner of industry and community-service awards is a consistent top-100 producer for his client underwriters.  Having launched his insurance agency from scratch shortly after graduation from college, Hatcher rose to the top of his profession within five years.  Now a seasoned business leader and coach, he has written a service manual for businesses and institutions.  His chapters are full of specific, nuts-and-bolds ideas for taking a customer-service group from good to outstanding. 

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Bibliographic Details

Title: 55 Steps to Outrageous Service
Publisher: Tiger Books
Binding: Hardcover
Book Condition: Good

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Hatcher, Greg
Published by Tiger Books (1999)
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Hatcher, Greg
Published by Tiger Books (1999)
ISBN 10: 0967605504 ISBN 13: 9780967605500
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