You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make great customer service an indispensable part of your daily operation! The Complete Idiot's Guide to Great Customer Service teaches you how to create the "Service Difference"--service that genuinely pleases your customers and sets your organization apart from the pack. In this Complete Idiot's Guide you get:
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Book Description Alpha, 1997. Softcover. Book Condition: New. Dust Jacket Condition: No Dust Jacket. First Edition; Fifth Printing. Softcover is New, No DJ, first edition, fifth printing, Laurie 0, ; 9.10 X 7.35 X 0.90 inches; 352 pages. Bookseller Inventory # 27594
Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97800286195381.0
Book Description Alpha, 2003. Paperback. Book Condition: New. Bookseller Inventory # DADAX0028619536
Book Description Alpha, 2003. Paperback. Book Condition: New. book. Bookseller Inventory # 0028619536
Book Description Alpha, 2003. Paperback. Book Condition: New. Bookseller Inventory # P110028619536