Service Management and Marketing: Managing the Moments of Truth in Service Competition

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9780029463987: Service Management and Marketing: Managing the Moments of Truth in Service Competition

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Gronroos, Christian
Published by Prentice Hall International Paperback Editions (1992)
ISBN 10: 002946398X ISBN 13: 9780029463987
Used Quantity Available: 1
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Better World Books
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Book Description Prentice Hall International Paperback Editions, 1992. Book Condition: Good. N/A. Shows some signs of wear, and may have some markings on the inside. Bookseller Inventory # GRP95409482

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2.

Gronroos, Christian
Published by Prentice Hall International Paperback Editions
ISBN 10: 002946398X ISBN 13: 9780029463987
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Hawking Books
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Book Description Prentice Hall International Paperback Editions. PAPERBACK. Book Condition: Good. 002946398X Good Condition. Has some writing/highlighting. Five star seller - Buy with confidence!. Bookseller Inventory # Z002946398XZ3

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Gronroos, Christian
ISBN 10: 002946398X ISBN 13: 9780029463987
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WorldofBooks
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Book Description Paperback. Book Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Bookseller Inventory # GOR005823649

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