The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner

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9780061284144: The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner

What's the hard truth? Soft skills get little respect but will make or break your career. Master your soft skills and really get ahead at work!

Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In The Hard Truth About Soft Skills Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum. She shows how to:

  • manage your workload
  • handle the critics
  • develop and promote your personal brand
  • navigate office politics
  • lead the troops
  • and much more!

Klaus reveals why soft skills are often ignored, while bringing their importance to life in her trademark style—straightforward, humorous, and motivating. Perfect for readers at all professional stages—from those who are just starting out to seasoned executives—this book is essential reading for anyone who wants to take his or her career to the next level.

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About the Author:

Peggy Klaus trains professionals worldwide at leading companies that include Credit Suisse, Disney, UNICEF, and Kaiser Permanente. Author of BRAG! The Art of Tooting Your Own Horn Without Blowing It, she is regularly featured in a wide range of media including the Today Show, 20/20, BusinessWeek, the Wall Street Journal, the New York Times, and O Magazine. Klaus has lectured at Harvard; the University of California, Berkeley; and Wharton. She lives in Berkeley, California.

From Publishers Weekly:

Whether near the beginning or end of a career, Klaus ( BRAG! The Art of Tooting Your Own Horn Without Blowing It) sees future professional growth dependent upon identifying and correcting self-sabotaging interpersonal behavior. Klaus illustrates each behavior's professional importance with stories from her work as a career coach. These soft skills run the gamut from handling critics (including one's own internal critic) to bragging. Her practical advice is delivered in the conversational style of a one-on-one session with a personal coach. The learn-by-example counsel may be helpful for those entering such situations as annual performance reviews—whether giving or receiving them—and public speaking. The volume is recommended for those who are in need of a more personable approach to rising up professionally. (Feb.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

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Peggy Klaus
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ISBN 10: 0061284149 ISBN 13: 9780061284144
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Book Description HarperCollins Publishers Inc, United States, 2008. Paperback. Book Condition: New. 201 x 132 mm. Language: English . Brand New Book. As a coach and trainer to hundreds of managers and executives from Fortune 500 companies, Peggy Klaus works daily with individuals who have hit career blocks: they are excellent at their jobs, but don t seem to be able to get ahead. The source of their frustrating career inertia is rarely a result of a shortfall in their technical expertise, but rather a shortcoming in their soft skills - the personal skills and attitudes, communication, and social dexterity necessary to succeed in the business world. Many highly-trained executives and educated professionals are clueless about the importance of soft skills, failing to take them seriously until they find themselves in hot water or stuck in their career path.In Hard Truth About Soft Skills , Peggy Klaus provides the practical tools necessary for developing the most essential soft skills in the following areas: Workload management, Handling critics, Effective communication, Leadership, Office politics, Personal image, and Dealing with differences. Bookseller Inventory # AA89780061284144

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Peggy Klaus
Published by HarperCollins Publishers Inc, United States (2008)
ISBN 10: 0061284149 ISBN 13: 9780061284144
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Book Description HarperCollins Publishers Inc, United States, 2008. Paperback. Book Condition: New. 201 x 132 mm. Language: English . Brand New Book. As a coach and trainer to hundreds of managers and executives from Fortune 500 companies, Peggy Klaus works daily with individuals who have hit career blocks: they are excellent at their jobs, but don t seem to be able to get ahead. The source of their frustrating career inertia is rarely a result of a shortfall in their technical expertise, but rather a shortcoming in their soft skills - the personal skills and attitudes, communication, and social dexterity necessary to succeed in the business world. Many highly-trained executives and educated professionals are clueless about the importance of soft skills, failing to take them seriously until they find themselves in hot water or stuck in their career path.In Hard Truth About Soft Skills , Peggy Klaus provides the practical tools necessary for developing the most essential soft skills in the following areas: Workload management, Handling critics, Effective communication, Leadership, Office politics, Personal image, and Dealing with differences. Bookseller Inventory # AA89780061284144

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