Unfortunately, we've all been there. You and your team are facing a problem. Yet rather than working with you to come up with a solution, your manager swoops in squawking like a seagull, dumps orders riddled with formulaic advice, then takes off, leaving everyone else to clean up the mess. Or—let's be honest—there's been a time (or two) when all of us have been guilty of this very behavior.
The truth is, seagull managers live in every workplace—but it doesn't have to be that way. In Squawk! Travis Bradberry, Ph.D., reveals the three virtues that will help listeners deal with seagull managers in the workplace and, more important, avoid becoming seagulls themselves. Told through the story of Charlie, a well-intentioned seagull manager who doesn't understand how his actions hold back his flock, this entertaining and illuminating fable will help make us all less prone to depositing messes on the heads of those around us.
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Dr. Travis Bradberry is the award-winning author of the #1 best selling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart®--a consultancy that serves more than 75% of Fortune 500 companies and is the world's leading provider of emotional intelligence tests and training.
His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.
Dr. Bradberry is a world-renowned expert in emotional intelligence who speaks regularly in corporate and public settings. Example engagements include Intel, Coca-Cola, Microsoft, Fortune Brands, Boston Scientific, the Fortune Growth Summit, The Conference Board: Learning from Legends, the American Society for Training and Development, the Society for Human Resource Management, and Excellence in Government.
Dr. Bradberry holds a Dual Ph.D. in Clinical and Industrial-Organizational psychology. He received his bachelor of science in Clinical Psychology from the University of California - San Diego.
Lloyd James's narrative skills and youthful tone are well matched to this optimistic management lesson. Reading Bradberry's fable almost as a children's tale, he provides a lightness and energy that will tap into listeners' innate curiosity. The fable is about how a seagull manager takes his fellow scavengers to greater success at their regular eating spot, an outdoor food court. He has been leading just by squawking and occasionally swooping in to deposit a big mess, but then he learns three simple practices that get amazing results: set clear expectations, fine-tune communication for each member of the team, and pay consistent attention to results. The production is a reminder that most employees are more disengaged than we think and a snappy lesson on how to get more out of underperforming people. T.W. © AudioFile 2009, Portland, Maine
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