Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence - Hardcover

Navarro, Joe; Poynter, Toni Sciarra

Hardcover

ISBN 10: 0061771392 ISBN 13: 9780061771392

Publisher: William Morrow, 2010

Synopsis

“Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success—nonverbal intelligence.” — Robert B. Cialdini, author of Influence: Science and Practice

“Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a former FBI agent and the insight of a world-class observer.” — Jack Canfield, co-author of The Success Principles

Joe Navarro, bestselling author of What Every Body Is Saying and Phil Hellmuth Presents Read ‘Em and Reap and former FBI agent specializing in behavioral analysis, helps you successfully navigate the business world by training your brain to see what others are feeling, thinking, or intending. Job hunters and professionals of every ilk—as well as fans of the hit FOX television series Lie to Me—will find many helpful and effective tips to reading body language and microexpressions in Louder than Words.

About this title

About the Authors

Joe Navarro, MA, served as an FBI special agent in counterintelligence and counterterrorism for twenty-five years. A recognized global expert on nonverbal communication, he is the international bestselling author of What Every BODY Is Saying and Be Exceptional. He consults for major corporations and governments worldwide. Navarro has been featured on the TODAY Show, CNN, Fox News, and other major outlets, and he lectures frequently around the world on human behavior and influence. He lives in Sarasota, Florida.

Toni Sciarra Poynter is a writer and editor living in New York City.

From the Back Cover

International bestselling author and behavior expert Joe Navarro helps you successfully navigate the business world by understanding what your boss and coworkers are really thinking.

Why is it that some people have all the elements of success—education, skills, integrity, motivation—but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and use nonverbal signals—in poker terms, "tells"—in business to assess and influence others.

Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.

Jump-start your career as you discover how to:

• Read body language to understand what clients, coworkers, interviewers, or interviewees are thinking, feeling, or intending, and discern nonverbal cues of concern, disagreement, or doubt—even over the phone
• Master the all-important first impression and use settings, seating, and gestures to inspire and captivate
• Recognize habits that send the wrong message, from nail biting to wearing inappropriate attire—and see what posture, work practices, workspaces, and even electronic habits say about people
• Become culturally aware and gender-sensitive, from best handshake practices to personal space preferences
• Learn what the "comfort dividend" can do for you and your business
• Explore how the concept of "curbside appeal" applies to you and your business, and can mean the difference between average and exceptional

Use Louder Than Words to close the deal, keep your customers, secure new ones, and lead your company with confidence. For job seekers looking to stand out from the pack, this book is your get-back-to-work bible.

Edition details

• Publisher: William Morrow
• Publication date: 2010
• Language: English
• ISBN 10: 0061771392
• ISBN 13: 9780061771392
• Binding: Hardcover
• Number of pages: 256