Stan Kossen The Human Side of Organizations

ISBN 13: 9780065015287

The Human Side of Organizations

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9780065015287: The Human Side of Organizations
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Driven by the concept of Total Quality Management, this book explores the needs and motivations of the leaders and employees in any organizations. It explores the issues such as perception, decision making, communication and small group behaviour to show that humans are people and not just faceless employees. Sections on organizational performance are included to help future managers understand change, challenges facing women, culturally diverse groups in organizations, aging, individuals with disabilities - including AIDS - and alcohol and substance abuse. This edition also includes both a greater use of examples of worldwide organizational behaviour and an emphasis on ethics.

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Business and organizational leaders repeatedly stress the need for increased worker education and preparedness in communication, interpersonal skills, teamwork, leadership, ethics, and the ability to work well with others. In other words, people need to know more about The Human Side of Organizations. The 10th edition continues a long tradition of fulfilling these needs. The skills presented here are those needed by everyone working in organizations today:

 

The Physical Work Environment;

The Mental Work Environment;

Interpersonal Communication;

Organizational Communication;

Ethics;

Workplace Etiquette;

Understanding Work, Jobs, and Management;

Teamwork and workgroups;

Motivation;

Job Satisfaction;

Leadership;

Difficulties in the workplace;

Challenges in the workplace.

 

Practical, readable language explains all of these topics and their underlying theories, enabling students to relate their personal situations and experiences directly to chapter concepts. An extensive inventory of pedagogical tools is included, which increase student engagement and performance.

 

The Human Side of Organizations, 10th edition — meeting personal and organizational needs for today and tomorrow.

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Stan Kossen
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