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The text is meant for mba students who opt for an elective paper called as quality management, quality control, total quality management (tqm), etc. This elective is offered in the pom stream. It can also be used in the industrial engineering departments where courses are likely to be named quality control, statistical process control, or quality process analysis. It presents a comprehensive approach to quality improvement, using dr. W. Edwards deming's philosophy of quality, productivity, and competitive position.
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Book Description Mc Graw Hill India, 2011. Soft cover. Condition: New. Seller Inventory # 538704
Book Description Mc Graw Hill India, 2011. Soft cover. Condition: New. Seller Inventory # 533910
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