"Businesses go through dramatic twists and turns. Some survive, while quite a few fall by the way-side. Corporate heads grapple with this and are keen to find a sustainable model for making organisations last. Dabawalas, the story of Mumbai’s ubiquitous homemade food delivery men stands in sharp contrast. A 115-year-old business enterprise, run by semi-literate group of people, that has sustained itself through the vicissitudes of change presents a role model. Through a dialogue between four characters, the book brings to the fore key characteristics of successful organisations — values, decentralised decision-making, continuous value addition to customer care and many more. Besides this, the book includes take-aways for leaders and managers to imbibe for building lasting success based on values."
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Shrinivas Pandit is a veteran HR professional and a leadership counselor. His clients include Dian Graha Elektrika, Indonesia, Biocon Group, Bangalore, NABARD, and Pitambari, Mumbai. Previously, Mr Pandit was Executive Vice-President (Personnel) Siemens Ltd. Prior to that he headed the human resource divisions of Blue Star, Herdillia Chemicals and Johnson & Johnson. Mr Pandit is a graduate in economics and law; and obtained a postgraduate diploma in personnel management and industrial relations from the London Scholl of Economics. He is a Fellow of the Chartered Institute of Personnel & Development, UK. He has previously authored three widely acclaimed books – Thought Leaders, Design Your Career and Exemplary CEOs. He has also written numerous articles on career guidance, organization cultures interpersonal relationship, leadership, conflict resolution, mindset change, etc. He has conducted many in-company workshops, seminars and addressed public conferences.
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