Performance Improvement Methods: Fighting the War on Waste

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9780070271418: Performance Improvement Methods: Fighting the War on Waste

Waste-eliminating, performance-improvement weapons Discover the best ways to overcome todayÆs most stubborn business issues: waste of resources, personnel, and opportunity. Performance Improvement Methods, by H. James Harrington and Kenneth C. Lomax, details the 85 most effective performance-enhancing weapons you can use to get the most from the least, and get the jump on your competitors. You'll learn about activity-based costing...design of experiments...failure mode and effect analysis...matrix data analysis...process benchmarking, redesign,and reengineering...QFD...simulation modeling...the six-sigma system...value-added analysis...and all the other strategies performance experts have identified as the best ways to promote efficiency and productivity, and maximize opportunities in every arena. This book/CD-ROM package gives you ready-to-download sample forms, agreements and analyses, plus exercises, games,definitions, case histories and more that help you put these creative and efficient tools to work.

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From the Back Cover:

An arsenal of ingenious weapons--to fine-tune your organization's performance. Opportunity missed is opportunity wasted. If your organization is like most, its employees fail to recognize and act upon numerous success opportunities every day! Performance Improvement Methods presents the weapons you need to promote efficiency, productivity, and opportunity maximization in every arena. Using exercises, icons, games, definitions, entertaining case histories, and more, this powerful yet easy-to-use CD-ROM/book combination describes how you and your employees can get the most from the least--and get the jump on your competitors every time! The headquarters for today's war on wasted opportunity is not the Pentagon--it's the corporate boardroom. The field officers? Today's executives and managers. Performance Improvement Methods--the cornerstone of the H. James Harrington Performance Improvement Series--details the 85 most effective performance-enhancing weapons you can use to build a revolutionary yet common sense organizational battle plan for the 21st century.

About the Author:

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

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HARRINGTON; Harrington, H. James; Lomax, Kenneth C.
Published by McGraw-Hill (1999)
ISBN 10: 0070271410 ISBN 13: 9780070271418
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HARRINGTON; Harrington, H. James; Lomax, Kenneth C.
Published by McGraw-Hill (1999)
ISBN 10: 0070271410 ISBN 13: 9780070271418
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HARRINGTON; Harrington, H. James; Lomax, Kenneth C.
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