This book will be useful to persons who are responsible for effectively implementing iso 9001: 2000 in software organizations. This includes quality managers, members of the quality group or the software engineering process group (sepg), software engineers, software managers and iso consultants and trainers. This book aim to: provide guidance for interpreting the iso 9001: 2000 standard for software organizations provide insights into the intent and spirit of the iso 9001: 2000 standard act as a reference material for persons implementing the iso 9001: 2000 standard in software organizations provide assistance to software organizations who are upgrading from iso: 9001: 1994 to iso 9001: 2000 iso 9001: 2000 for software organizations is an outcome of the authors' years of experience in implementing, reviewing and assessing processes in software organizations for models such as iso 9001: 2000, iso 9001: 1994, software cmm? and people cmm?
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