Business & Trade Steve Hamm Bangalore Tiger

ISBN 13: 9780070636446

Bangalore Tiger

 
9780070636446: Bangalore Tiger

Of all the tech tigers in india, wipro is one of a handfulthat stands out from the pack. In the past five years,it has become one of the most accomplished techservices providers in the world, delivering businessvalue through a combination of process excellence,quality frameworks, and service delivery innovation.totally dedicated to customer satisfaction, wipro isknown to go above and beyond to make customershappy. It's a move that's paid off handsomely, witha 24 percent operating profit in its tech servicesdivision-more than twice the industry average.bangalore tiger is the story of wipro's transformationand its impact on the tech services industry andthe rules of global competition. Businessweek seniorwriter steve hamm takes you inside the halls of thistransnational phenomenon to reveal the true secretsof wipro's superior business: its people, principles,and core competencies.from wipro's triumphs to its missteps, hammmines a treasure of business lessons, explaining howand, more important, why it is necessary to:expand quickly without stumblingfollow the new rules for outsourcersinnovate every day-or elsebe obsessive about customersmotivate employees the wipro wayplan three years ahead to preparefor rapid growthhamm also gives you a rare glimpse into the mind ofwipro's charismatic chairman and thought leader, azimpremji. Guiding wipro's growth every step of the way,premji was one of the first business leaders in india todecree that his company would not pay bribes. You'llsee how his adoption of world-class business processeshelped wipro thrive-and how wipro is helping to fulfillhis dream of a better educated, more prosperous india.removing the shroud of secrecy around indianmanagement principles, hamm provides a real-worldblueprint for operating a successful transnationalorganization, as viewed through the eye of thebangalore tiger.

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Book Description McGraw Hill Education, 2001. Softcover. Book Condition: New. First edition. Hamm reveals Wipro `s extraordinary business model, how it revolves around low costs, high quality, motivated employees, superior management, and streamlined processes. An essential read for managers, consultants, and executives at any company, Bangalore Tiger is a blueprint for quality improvement, increased efficiency, and tangible bottom-line results. It removes the shroud of secrecy around Indian management principles and shows how companies around the world can achieve market leadership by applying them. TABLE OF CONTENTS: Part I. Taking On the West Chapter 1. Why Wipro Matters Chapter 2. A Textbook Case of Transformation Chapter 3. How to Lead In Multiple Markets Chapter 4. Growth: Keep A Thousand Fires Burning Part II. People Principles to Lead by Chapter 5. Adopt Ultrastrict Ethics to Build a Sterling Brand Chapter 6. Educate New Hires and Hold Ongoing Training Chapter 7. Solicit Suggestions and Even Critiques from Employees Chapter 8. Reward Employees with Recognition and Respect Chapter 9. Spend the Minimum on Frills and Perks Chapter 10. Build a Foundation of Veterans but Refresh Your Team with Outsiders Part III. Build On Core Competencies Chapter 11. Measure Everything Constantly Chapter 12. Plan Three Years Ahead To Prepare For Rapid Growth Chapter 13. Invent New Things Everyday, Or Else Chapter 14. Adopt the Best Ideas, and then Make Your Own Way Chapter 15. Be Obsessive about Customers Chapter 16. Use Up-Tempo Management To Boost Performance Part IV. Success Stories: How Wipro Did It Chapter 17. How Wipro Supports Aviva?s Growing Insurance Empire Chapter 18. How Wipro Helps Texas Instruments Pave the World with Silicon Section V. How to Inject the Tiger in Your Own Company Chapter 19. Learning from Wipro: How to Improve Quality and Cut Costs Chapter 20. Motivating Employees the Wipro Way Chapter 21. Innovation: The Key to Competitiveness Printed Pages: 288. Bookseller Inventory # 19845

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Book Description McGraw Hill Education, 2001. Softcover. Book Condition: New. First edition. Hamm reveals Wipro `s extraordinary business model, how it revolves around low costs, high quality, motivated employees, superior management, and streamlined processes. An essential read for managers, consultants, and executives at any company, Bangalore Tiger is a blueprint for quality improvement, increased efficiency, and tangible bottom-line results. It removes the shroud of secrecy around Indian management principles and shows how companies around the world can achieve market leadership by applying them. TABLE OF CONTENTS: Part I. Taking On the West Chapter 1. Why Wipro Matters Chapter 2. A Textbook Case of Transformation Chapter 3. How to Lead In Multiple Markets Chapter 4. Growth: Keep A Thousand Fires Burning Part II. People Principles to Lead by Chapter 5. Adopt Ultrastrict Ethics to Build a Sterling Brand Chapter 6. Educate New Hires and Hold Ongoing Training Chapter 7. Solicit Suggestions and Even Critiques from Employees Chapter 8. Reward Employees with Recognition and Respect Chapter 9. Spend the Minimum on Frills and Perks Chapter 10. Build a Foundation of Veterans but Refresh Your Team with Outsiders Part III. Build On Core Competencies Chapter 11. Measure Everything Constantly Chapter 12. Plan Three Years Ahead To Prepare For Rapid Growth Chapter 13. Invent New Things Everyday, Or Else Chapter 14. Adopt the Best Ideas, and then Make Your Own Way Chapter 15. Be Obsessive about Customers Chapter 16. Use Up-Tempo Management To Boost Performance Part IV. Success Stories: How Wipro Did It Chapter 17. How Wipro Supports Aviva?s Growing Insurance Empire Chapter 18. How Wipro Helps Texas Instruments Pave the World with Silicon Section V. How to Inject the Tiger in Your Own Company Chapter 19. Learning from Wipro: How to Improve Quality and Cut Costs Chapter 20. Motivating Employees the Wipro Way Chapter 21. Innovation: The Key to Competitiveness Printed Pages: 288. Bookseller Inventory # 19845

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