United We Stand: The Unprecedented Story of the GM-UAW Quality Partnership

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9780070689589: United We Stand: The Unprecedented Story of the GM-UAW Quality Partnership

This account profiles a creative approach to Total Quality Management, detailing how labour and management joined forces at General Motors. The work should appeal to all business readers interested in TQM and turn-around strategies, providing models for: implementing quality initiatives in a unionized workplace; removing barriers to union-management communication; and forging successful co-operative efforts between labour and big business.

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Thomas L. Weekley, Jay C. Wilber
Published by McGraw-Hill (1996)
ISBN 10: 007068958X ISBN 13: 9780070689589
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Thomas L. Weekley; Jay C. Wilber
Published by McGraw-Hill (1996)
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Jay C. Wilber and Thomas L. Weekley
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