Items related to The Complete Customer Service Letter Book
From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.
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- PublisherMcGraw-Hill Companies
- Publication date1992
- ISBN 10 007069589X
- ISBN 13 9780070695894
- BindingPaperback
- Number of pages290
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