A classic reference written by an international group of recognized experts, this book covers the trilogy of processes -- quality planning, quality control, and quality results -- that underlie management for quality. Featuring 80% new and revised content, this Fifth Edition delivers all the tools necessary for successful quality engineering and management well into the next century.
Updated information includes sections on the Taguchi Method, ISO 9000, Benchmarking, Software Development, Adaptation of Strategic Quality Planning and Total Quality Management, as well as forward-looking advice both for supervisors and for self-directing teams. In response to the growing importance of computer software as the driving force behind both engineering and its management, this edition adds critical information on the latest computer software and their applications.
Reaching beyond the management site, it addresses supplier relations, customer service, and considerations for worldwide market standards. Chapters are authored by a global team of industrial experts, making this book ideal for quality engineers and managers, industrial engineers, and students.
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The International Standard on Quality and the essential reference in quality engineering and management practices, Juran's Quality Handbook has been completely updated for this new edition. Contributed, revised, and edited by a global team of industry experts, this new edition provides penetrating coverage of the newest methods in planning, control, and results, delivering all the tools necessary for successful quality engineering and management well into the next century. In this Fifth Edition, a major revision of the best-selling classic Handbook, you'll find new emphasis on software, and updates in many key areas. Written for managers, quality and industrial engineers, and students, this dynamic new version of Juran's reaches beyond the mangement site to address new customer service, supplier relations, and worldwide market standard considerations. No Management or Engineering library can be complete without it. ISO 9000 and QS9000; Software Development; Strategic Planning; Training. Supplier Relations; Inspection and Testing; Customer Service; Function Deployment; International Activities; TQM and SQP; Self-Directing Teams; Tagushi Methods and Techniques; Supervision; Benchmarking; Statistical Problem-Solving; And More.About the Author:
Dr. Joseph. M. Juran, Co-Editor-in-Chief, publishes the leading reference and training materials on managing for quality, a field he has led internationally for decades. A graduate in engineering and law, Dr. Juran helped to create the U.S. Malcolm Baldrige National Quality Award and has received over 40 medals and awards from 12 countries, including The Order of the Sacred Treasure from the Emperor of Japan, and the National Medal of Technology from the President of the United States for "his lifetime work of providing the key principles and methods by which enterprises manage the quality of their products and processes, enhancing their ability to compete in the global marketplace." Among his 20 books, the Handbook is the international reference standard. A. Blanton Godfrey, Ph.D., Co-Editor-in-Chief, is Chairman and Chief Executive Officer of Juran Institute. A former head of the Quality Department of AT&T Bell Laboratories, he is a co-author of Modern Methods for Quality Control and Improvement and Curing Health Care. He contributed to the creation of the Malcolm Baldrige National Quality Award and served as a judge from 1988-1990. He holds a Ph.D. in statistics from Florida State University.
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Book Description McGraw-Hill Inc.,US, 1972. Book Condition: Poor. This book has hardback covers. Ex-library, With usual stamps and markings, In poor condition, suitable as a reading copy. No dust jacket. Bookseller Inventory # 3338392
Book Description McGraw-Hill, 1972. Hard Cover. Book Condition: Good. No Jacket. Usual ex-library features. The interior is clean and tight. Binding is good. Cover shows slight wear. 245 pages. Ex-Library. Bookseller Inventory # 113174