"Measuring and Managing Knowledge" provides a framework for managing and maximizing the return on intellectual capital. Like any emerging field, knowledge management has so far been hobbled by a lack of clarity on key questions: What do we mean by "knowledge"? How can it be measured and managed? How can return on knowledge (ROK) be maximized? To answer these questions, the authors avoid the obtuse language of sociology and economics in favor of plain talk. They weave the central insights of the growing body of knowledge management literature and their own research into a clear, compelling story of what knowledge management is at present and will become in the years ahead.
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Arthur A. Bell, Jr., is a registered professional engineer with more than 15 years' experience designing HVAC systems. Mr. Bell has also been involved in the design of plumbing systems, fire protection systems, and construction field engineering-mechanical systems. He has taught ASHRAE HVAC classes, as well as contractor training courses. A member of ASHRAE, ASPE, NFPA, AEI, and NSPE, he is a resident of Monaca, Pennsylvania.
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Book Description McGraw-Hill Higher Education, 2001. Paperback. Book Condition: Very Good. Measuring and Managing Knowledge This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Bookseller Inventory # 7719-9780071181198
Book Description McGraw-Hill Higher Education, 2001. Paperback. Book Condition: Very Good. Sent within 24 hours. Expedited UK delivery available. Bookseller Inventory # BBI2386972
Book Description McGraw-Hill, Singapore, 2002. Paper Back. Book Condition: Very Good. McGraw-Hill International Edition. Size: Size F: 8"-9" Tall (203-228mm). Bookseller Inventory # 118064
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