Operations Management for Competitive Advantage

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9780071215565: Operations Management for Competitive Advantage

This text gives a thorough introduction to the concepts, processes and methods of managing and controlling operations in manufacturing or service settings. It provides comprehensive coverage, from high-tech manufacturing to high touch services, with a balanced treatment. The book also thoroughly integrates and discusses issues such as globalization, supply chain strategy, e-business and ERP. The concepts are illustrated by using real world examples, articles, problems and cases. Technology is integral to the success of this course so the text also provides students and instructors with a range of technology learning and teaching tools.

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Richard B. Chase; Nicholas J. Aquilano
Published by McGraw-Hill Education (ISE Editions) (2003)
ISBN 10: 0071215565 ISBN 13: 9780071215565
New Paperback Quantity Available: 1
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Irish Booksellers
(Rumford, ME, U.S.A.)
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Book Description McGraw-Hill Education (ISE Editions), 2003. Paperback. Book Condition: New. book. Bookseller Inventory # 0071215565

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