Concentrating on Harrington's "people-building" approach, AreaActivity analysis helps managers clarify what is expected of theirgroups, define key measures, set performance standards, and"laser-focus' each employee's efforts on the organization's mission.The third book in The H. James Harrington Performance ImprovementSeries provides a methodology designed to put all employees on thesame page and eliminate wasted effort and misunderstandings. Byimplementing their well-researched recommendations, readers will beable to bring better alignment between their company's mission, activities, and customer expectations.
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Align your workforce--to get maximum value from each employee! Are your organization's management and employees in complete harmony, not only about how each activity's quality and productivity are measured, but also about what is considered acceptable performance? Area Activity Analysis provides a methodology to align your organization's mission, activities, and measurements systems so that each work team understands the critical nature of their output, along with each individual customer's (and management's) expectations. This comprehensive book/CD communications package shows you how to develop signed, documented partnership agreements with your Natural Work Teams' customers, suppliers, and upper management that: define each area's purpose and activities; develop quality and productivity measurements for each activity; develop a performance standard for each measurement; gain commitment to the performance standard by employees and management; identify where improvement opportunities exist; gain supplier commitment. Uncover and correct your organizational chain's weakest links! Area Activity Analysis is the essential approach for ensuring that each employee understands his or her area's overall mission, and which strategies will best measure and improve the employee's performance in every activity!About the Author:
H. James Harrington, the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today’s business lexicon. He is considered one of the world’s Performance Improvement gurus. Glen D. Hoffherr provides consulting and training support to government and service organizations in Information Technology, quality improvement, and more. Robert P. Reid introduced advanced organizational effectiveness thinking and concepts that have had a major impact upon organizations around the world.
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Book Description McGraw-Hill Companies, 1998. Book Condition: Very Good. Har/Cdr. N/A. Great condition for a used book! Minimal wear. Bookseller Inventory # GRP84522409
Book Description McGraw-Hill, 1999. Hardcover. Book Condition: Very Good. Dust Jacket Condition: Includes dust jacket. DJ in Very Good Condition, minor highlighting page 26 We have 1.5 million books to choose from -- Ship within 48 hours -- Satisfaction Guaranteed!. Bookseller Inventory # mon0000583723
Book Description MCGRAW HILL COMPANIES, 1998. Hardcover. Book Condition: Good. Dust Jacket Condition: Good. HARDCOVER Legendary independent bookstore online since 1994. Reliable customer service and no-hassle return policy. Used. Book: USED, Good. Dust Jacket: Good. Bookseller Inventory # 17978007134703701. Bookseller Inventory # 17978007134703701
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Book Description McGraw-Hill Inc.,US 1999-01-01, 1999. Hardcover. Book Condition: Very Good. All books are pre-owned and will have been read by someone else before you. They may well show signs of minor wear and tear. Please note, cover images are illustrative only, and the actual book cover and edition can vary. Bookseller Inventory # 9780071347037-21
Book Description McGraw-Hill, New York, 1999. g.e. Gr.-8° Opbd.m.Oumschl. en Wirtschaft 340 pp. Bookseller Inventory # 2031345