ISO 9000: The Year 2000 and Beyond

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9780071356558: ISO 9000: The Year 2000 and Beyond

Find out what the new ISO 9000 says and means! There's simply no better introduction to the recent changes in ISO 9000 standards than ISO 9000: The Year 2000 and Beyond, Third Edition. Quality expert Perry L. Johnson brings you up to speed on both AS 9000 and QS 9000, from documenting the quality system to dealing with subcontractors and customers, and designing and producing your product to ensure its quality. Scope out every must-know requirement in management responsibility, contract review, document control, purchasing, process control, inspection, and testing and training. Facilitate evaluation of your company's preparedness for implementation and registration to the standard with a self-assessment test. You also get a sample quality manual, so you know exactly what's expected in that all-important document.

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From the Back Cover:

No one can help you put the new ISO 9000 standard to work better than Perry L. Johnson. Head of the world's top consulting/training firm in quality standard implementation, Johnson gives you the tools to do the job right. In the pages of ISO 9000, he provides a detailed tour of the rigorous new AS 9000 and QS 9000 international standards, helps you map out your best route to compliance, and unveils the benefits your firm can expect from implementing the many changes in ISO 9000. In an era when quality and standards matter more each day, Perry Johnson's ISO 9000 delivers:

*Detailed coverage of the 2000 AS 9000 and QS 9000 standards

*Focus on major changes in standards for management responsibility, contract review, document control, purchasing, process control, inspection and testing, and training

*Expanded guidance on new business-building service standards

*Self-assessment test for evaluating your company's readiness for implementation and registration

*A sample quality manual that models what's expected in that all-important document

*Side-by-side comparison of the 1994 and 2000 standards

No better introduction to ISO 9000 standards can be found than the one you hold in your hands. This new edition of Perry Johnson's popular guide not only tells you what the standards say, it shows you how they can help propel your business, whether you sell services or products. You get hands-on guidance with every step, from quality control through implementation and ISO registration. Read Perry Johnson's ISO 9000 today, and watch your business take off tomorrow.

About the Author:

Perry L. Johnson is founder and president of Perry Johnson, Inc., a full-service consulting firm specializing in Total Quality Management (TQM) training and implementation. In the past decade, his firm has provided training to more than 12,000 organizations throughout North America and Europe, implemented TQM programs in more than 500 facilities, and reached millions of other people through its TQM seminars and instructional workbooks and videotapes. The firm is one of the only American companies whose ISO 9000 Lead Assessor course is registered by Britain’s IQA/ABA. Mr. Johnson is also the author of Keeping Score: Strategies and Tactics for Winning the Quality War.

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