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Information and Solutions for Today's Telecommunications Systems
Regardless of your industry, you’ll find James Harry Green’s The Irwin Handbook of Telecommunications Management, Third Edition an authoritative how-to solutions manual for every telecommunications management question. Now comprehensively revised and updated, this classic resource provides hands-on techniques for understanding today's major technological changes -- and incorporating them into your organization's telecom strategy. Covering the entire spectrum of 21st century telecommunications, the Handbook makes it easy to locate, understand, and implement:
* Long-range planning, feasibility analysis, and forecasting
* The selection and management of telecom equipment and services, writing and evaluating responses to RFPs, managing long distance services, and more
* Management of a telecom facility -- including PBX and key telephone equipment, automatic call distributors, voice processing equipment, local area networks and Internets, wide area networks, convergence, and video and audio conferencing equipment
* Specific techniques for effective cost containment
* Telecommunications operations -- from fraud and disaster prevention to project management, quality control, security and more
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"Without a doubt, this is the best book ever written on telecom management. If you're in it, you must have this book."
An ideal companion to The Irwin Handbook of Telecommunications
The Only Book to Provide Managers In Any Business with Updated Information and Solutions for Today's Telecommunications Systems
The Irwin Handbook of Telecommunications Management is renowned for covering every important telecommunications system management issue. Now comprehensively revised and updated for an increasingly complex telecommunications field, this classic resource provides hands-on techniques for understanding today's major technological changesand incorporating them into your organization's overall telecom strategy.
Topics new to this edition include:
Techniques to integrate automatic call distribution equipment with the Internet The emergence of competitive local exchange carriers (CLECs) * The difference between incumbent and competitive LECs * Internet service providers (ISPs) and how to evaluate and select them * New technologies that allows employees to work from home * Server and e-mail management * Frame relay and intranet or virtual private network selection and management * Internetworking equipment and services * Firewall and router selection and management * Management of data network bandwidth
The Irwin Handbook of Telecommunications Management contains many practical tools that you can use on the job. To make them more useful, computer versions are available to purchasers of this book through a special, dedicated Website. Download cost models in spreadsheet form and use them by inserting your own values. For call center load and trunking calculations, a program is included that can be run on any Windows computer.
In this era of rapid technological changefrom the Internet's ability to add value at every level of business to the critical decisions that must be made on whether or not to converge voice and data at the network levelonly one book provides invaluable reference material and information for every aspect of telecommunications. That book is The Irwin Handbook of Telecommunications Management, Third Edition. A vital resource for anyone involved in the telecommunications business, it covers the entire spectrum of 21st century telecommunications.
Organized into five sections, The Irwin Handbook of Telecommunications Management makes every important aspect of managing a telecommunications system easy to locate, understand, and implement:
Comprehensive in scope and concise in detailing the information that busy professionals need to know, The Irwin Handbook of Telecommunications Management provides complete, detailed coverage of the processes and procedures for getting maximum value from a telecommunications system. Managers in any industry can turn to it for authoritative solutionsand as a necessary how-to manualfor every telecommunications management question.About the Author:
James Harry Green is an independent telecommunications consultant based in Portland, Oregon. He provides clients with network planning, design, and management services in voice networks, data networks, and call center systems. Green has written a number of articles and books, including Telecommunications Projects Made Easy, Which Telephone Service Provider?, and the essential telecom industry reference The Irwin Handbook of Telecommunications.
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Book Description McGraw-Hill, 2001. Hardcover. Condition: New. 3. Seller Inventory # DADAX0071370587
Book Description McGraw-Hill, 2001. Condition: New. book. Seller Inventory # M0071370587
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Book Description McGraw-Hill, 2001. Hardcover. Condition: New. 3. Ships with Tracking Number! INTERNATIONAL WORLDWIDE Shipping available. Buy with confidence, excellent customer service!. Seller Inventory # 0071370587n
Book Description The McGraw-Hill Company. Condition: New. pp. 875. Seller Inventory # 4686048
Book Description McGraw-Hill; 3 edition (March 22, 2001), 2001. Hardcover. Condition: New. 3rd Edition. New, US Edition . 3rd Edition, Delivery time is 3-5 business days via either UPS, FedEx, DHL. Premium quality books. Seller Inventory # 0071370587