The Transparency Edge: How Credibility Can Make or Break You in Business - Hardcover

Pagano, Barbara; Pagano, Elizabeth; Lundin, Stephen

9780071422543: The Transparency Edge: How Credibility Can Make or Break You in Business

Hardcover

ISBN 10: 0071422544 ISBN 13: 9780071422543

Publisher: McGraw-Hill, 2003

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A proven tool for sharpening one's competitive edge

Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers--and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy--it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive.

Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto- hide approach enables organizations and their leaders to:

Make decisions more efficiently and execute them more effectively
Speed up operations
Identify problems sooner and solve them faster
Build trust and collaboration within the organization
Establish a higher level of credibility

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From the Back Cover:

What separates a great leader from a capable manager? Why do some parts of your organization operate so much more effectively than others? Achieving leadership excellence and the rapid career advancement that comes with it requires more than intelligence, hard work, and dedication. To be the very best, you need an edge.

In The Transparency Edge, leadership expert Barbara Pagano demonstrates that a clear and open business policy is the most powerful management tool ever. Backed by exclusive research of thousands of executives at Fortune 500 companies, this comprehensive guide to what-you-see-is-what-you-get leadership shows you how to practice a transparent management style that will increase your credibility, build loyalty among your direct reports, and gain the trust of your superiors. Successful transparency isn't simply letting it all hang out; to master this leadership style, managers must acquire a fine sense of how much and what information others can handle effectively and how to deliver that information in honorable, caring, and respectful ways. You'll learn how to develop an impeccable reputation, how to live up to that reputation every day, and how to use your good name to make yourself, your team, and your entire organization more competitive.

Through powerful case studies of some of America's most savvy executives, Pagano introduces nine key behaviors that every successful leader uses to gain a transparency edge. She shows you how this nothing-to-hide approach enables you to make decisions more efficiently and execute them more effectively, speed up operations, and increase productivity. You'll learn how to identify problems sooner and solve them faster; encourage trust and collaboration within your organization; and establish a higher level of credibility with coworkers, clients, and superiors. Find out how to:

Be overwhelmingly honest about every business situation
Make others want to share important information with you
Compose yourself in stressful situations
Match your words to your actions
Enhance your reputation even when you make mistakes
Deliver bad news well
And much more

Sure, you have self-confidence, but do the people you work with have confidence in you? Will they risk their futures on your reputation? Read The Transparency Edge and develop the leadership skills that will clear your way to success.

Barbara Pagano, Ed.S., has coached more than 3,000 senior leaders and business ownersto achieve lasting change in management behaviors for better results in organizations. As President of Executive Pathways, Pagano acts as an advisor, facilitator, and corporate leadership university faculty member to small businesses and Fortune 100 companies like American Express, The Coca-Cola Company, AT&T, and Target.

Elizabeth Pagano has been an award-winning business reporter and columnist for a daily newspaper and numerous publications, covering a range of industries, decision-makers, and workplace issues of Fortune 500 corporations and small businesses. For more information, visit www.Transparencyedge.com.

Praise for a proven tool to sharpen your competitive edge

"This book affirms the leadership style I aspire to and confirms principles all leaders should focus on. It is a timely and instructive guidebook for leaders in organizations who need to establish and maintain credibility."--James S. Beard, President of Caterpillar Financial Services Corp. and Vice President of Caterpillar Inc.

"While I was at Coca-Cola, transparency was key to driving an integrated supply management strategy. Read this book and learn how to build credibility through transparency - it is essential for sustainable business success."--Carl K. Kooyoomjian, Executive Vice President, Technical Affairs and

Worldwide Operations, Revlon Inc.

"Wonder why your people are half-hearted in their commitment to your ideas? Want to know what stands between you and significantly greater leadership influence? Read this book. Want more than knowledge? Practice what Barbara Pagano teaches in this essential volume and your leadership effectiveness will soar."--Joseph Grenny, coauthor of bestselling Crucial Conversations

"The Transparency Edge not only can help you become a better leader, it can help you coach others so that they become better leaders."--Marshall Goldsmith, bestselling leadership author

"Pagano, you hit the nail right on the head. The Transparency Edge embraces the key ingredient for organizational and individual success. Super job!"--Keith Harrell, author of Attitude Is Everything

"Barbara Pagano has reached beyond 'Emotional Intelligence' into something even more substantive - leadership transparency. Her insights are brilliant, and her leadership prescription, if followed, will revitalize your company and recharge its culture."--Dr. Jim Harris, author of Leadership at the Top and Finding and Keeping Great Employees

About the Author:

Barbara Pagano, Ed.S. is the president of Executive Pathways, a company specializing in leadership and team development. As an adviser and executive consultant to organizations committed to improving workplace performance, she specializes in helping leaders increase the effectiveness of their corporate change and teaming efforts.

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