Quality Management Demystified

4.38 avg rating
( 8 ratings by GoodReads )
 
9780071449083: Quality Management Demystified

Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

"synopsis" may belong to another edition of this title.

From the Back Cover:

BRING QUALITY MANAGEMENT TO YOUR COMPANY— AND IMPROVE ITS BOTTOM LINE!

In Quality Management Demystified, top consultant Sid Kemp gives you a practical, up-to-date guide to the basic terms, concepts, and tools for defining, measuring, and managing quality. He takes you from the groundbreaking methodologies of Quality Management pioneers to quality strategies essential for success in the twenty-first century’s global marketplace. Sid shows you how to take the steps necessary to develop a Quality Team, achieve Quality Engineering, and tailor a companywide capability for quality. He discusses all of the trends…exposes the pitfalls in some of the programs…and digs past the hype to show you what really works.

Quality Management Demystified enables you to understand and work successfully with all aspects of Quality Management. It tames a complex subject with clear, easy-to-understand definitions and vivid examples. Work at your own pace with this unique self-teaching guide, which continually assesses and reinforces your mastery with end-of-chapter and end-of-section multiple-choice quizzes and a final exam, and plenty of fresh, savvy ideas for further reflection.

Here's a self-teaching course guaranteed to help you understand and implement Quality Management. Get ready to:

  • Examine the important facets, procedures, and pros and cons of all quality methodologies, including Total Quality Management (TQM) and Six Sigma
  • Know the difference between Quality Control and Quality Assurance and when to use which, or both
  • Learn root cause analysis for applications in technical and management problems
  • Use statistical tools such as Pareto optimization and statistical process control to support quality
  • Win over skeptical employees who think TQM is just a fad and make them enthusiastic partners

Quality Management Demystified is a practical, effective way for students, professional managers and program managers, small business owners, MBA candidates -- even Six Sigma "black belts" -- to learn how to use and maximize the benefits of Quality Management!

About the Author:

Sid Kemp, a certified project management professional (PMP), is a highly regarded consultant and trainer. His company assists Fortune 500 companies and major governmental agencies in quality management, process improvement for project management and operations, improvement of audit methodologies, and deploying new technologies. Sid is also the author of Project Management Demystified.

"About this title" may belong to another edition of this title.

Buy New View Book
List Price: US$ 25.00
US$ 17.00

Convert Currency

Shipping: FREE
From United Kingdom to U.S.A.

Destination, Rates & Speeds

Add to Basket

Top Search Results from the AbeBooks Marketplace

1.

Kemp, Sid
Published by McGraw-Hill Education - Europe, United States (2006)
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Paperback Quantity Available: 1
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2006. Paperback. Book Condition: New. 231 x 185 mm. Language: English . Brand New Book. Get past the hype to discover what quality management programs really work. Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma. Bookseller Inventory # AA39780071449083

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 17.00
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

Kemp, Sid
Published by McGraw-Hill Education - Europe, United States (2006)
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Paperback Quantity Available: 1
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2006. Paperback. Book Condition: New. 231 x 185 mm. Language: English . Brand New Book. Get past the hype to discover what quality management programs really work. Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma. Bookseller Inventory # AA39780071449083

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 19.31
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

3.

Kemp, Sid
Published by McGraw-Hill Education (2006)
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Quantity Available: > 20
Print on Demand
Seller
PBShop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2006. PAP. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Bookseller Inventory # IQ-9780071449083

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.33
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

4.

Kemp, Sid
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Paperback Quantity Available: > 20
Print on Demand
Seller
BargainBookStores
(Grand Rapids, MI, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. This item is printed on demand. Item doesn't include CD/DVD. Bookseller Inventory # 1054609

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.44
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

5.

Kemp, Sid
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Paperback Quantity Available: 5
International Edition
Seller
PRIORITY BOOKS
(springfield, VA, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. Softcover Book, Condition: New. 1st Edition. [Please Read Carefully Before Buying], This Is An International Edition. Printed In Black and White. 320 pages, Book Cover And ISBN No May Be Different From US Edition. Restricted Sales Disclaimer Wordings Not For Sales In USA And Canada May Be Printed On The Cover Of The Book. Standard Shipping 7-14 Business Days. Expedited Shiping 4-8 Business Days. ***WE DO NOT ENTERTAIN BULK ORDERS.*** The Books May Be Ship From Overseas For Inventory Purpose. Bookseller Inventory # 319134

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.86
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

6.

Kemp, Sid
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Quantity Available: 1
Seller
LVeritas
(Newton, MA, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Gift Quality Book in Excellent Condition. Bookseller Inventory # 36S9FP000XP7

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 18.92
Convert Currency

Add to Basket

Shipping: US$ 1.00
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

7.

Kemp, Sid
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Paperback Quantity Available: 1
International Edition
Seller
Nick Book House
(fresno, CA, U.S.A.)
Rating
[?]

Book Description Paperback. Book Condition: New. New Softcover International Edition, Printed in Black and White, Only USPS Media mail Shipping ONLY, Different ISBN, Same Content As US edition, Book Cover may be Different, in English Language. Bookseller Inventory # 13095

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.96
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

8.

Kemp, Sid
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Quantity Available: 5
Seller
Chiron Media
(Wallingford, United Kingdom)
Rating
[?]

Book Description Book Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Bookseller Inventory # NU-ING-00416581

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 18.69
Convert Currency

Add to Basket

Shipping: US$ 3.62
From United Kingdom to U.S.A.
Destination, Rates & Speeds

9.

Kemp, Sid
Published by McGraw-Hill Professional
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Paperback Quantity Available: 20
Seller
BuySomeBooks
(Las Vegas, NV, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Professional. Paperback. Book Condition: New. Paperback. 320 pages. Get past the hype to discover what quality management programs really work Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9780071449083

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 18.64
Convert Currency

Add to Basket

Shipping: US$ 3.95
Within U.S.A.
Destination, Rates & Speeds

10.

Kemp, Sid
Published by McGraw-Hill Professional (2005)
ISBN 10: 0071449086 ISBN 13: 9780071449083
New Softcover Quantity Available: 1
Seller
Book Deals
(Lewiston, NY, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Professional, 2005. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Part 1: Managing Quality Chapter 1: Quality Throughout History Chapter 2: The Development of Quality Management Chapter 3: Defining Quality Chapter 4: Quality for the Customer Part 2: Quality Essentials Chapter 5: Key Quality Concepts Chapter 6: Defining, Planning for, Controlling, Assuring, and Delivering Quality Chapter 7: Leading a Quality Team Chapter 8: Quality Engineering Chapter 9: Auditing Quality Chapter 10: Statistics for Quality Part Three: Quality Movements Chapter 11: Total Quality Management Chapter 12: Quality Standards -- ISO 9000 and More Chapter 13: Six Sigma Chapter 14: The Cost of Quality Chapter 15: The Capability for Quality: CMM and CMMI Chapter 16: Steady Improvement in Japan: Gemba Kaizen for Lean (JIT) Manufacturing Part Four: Practical Quality Management Chapter 17: Challenges and Leadership Chapter 18: Practical Quality for Projects and Programs Chapter 19: Global Quality in the 21st Century Final Exam Answers to Quiz, Mid-Term Exam, and Final Exam Questions List of Acronyms and Glossary Resources for Learning Index. Bookseller Inventory # ABE_book_new_0071449086

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 24.29
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book