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Powerful phrases for effective communication in every management situation
The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with:
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Communication is the single most important key to a manager's success. What you say--and how you say it--sets the tone for every personal interaction, whether you're dealing with a troublesome employee, a competitive coworker, or a demanding boss. Yet few people are actually trained to handle common managerial situations. Perfect Phrases for Managers and Supervisors is a practical crash course in communication skills for the workplace, written by a leading consultant in the field. Filled with sample scripts for typical scenarios, and hundreds of effective "PowerPhrases", it gives you all the tools you need to establish your role as a leader--and achieve your goals with your coworkers' support. Learn how to:
Your effectiveness in the workplace depends on how you talk to others. This essential all-purpose guide provides the perfect words and phrases that get the job done.About the Author:
Meryl Runion is the president and CEO of SpeakStrong, Inc., and director of The Center for Responsible Communication. She has been featured in USA Today and dozens of trade journals.
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Book Description McGraw-Hill. PAPERBACK. Condition: New. 0071452168 Ships promptly from Texas. Seller Inventory # Z0071452168ZN
Book Description McGraw-Hill, 2004. Paperback. Condition: New. 1. Seller Inventory # DADAX0071452168
Book Description McGraw-Hill, 2004. Condition: New. book. Seller Inventory # M0071452168