OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It

3.25 avg rating
( 4 ratings by GoodReads )
 
9780071484725: OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It

Build stronger relationships with customers through the OPEN Questioning technique

By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales.

This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.

"synopsis" may belong to another edition of this title.

About the Author:

Val Gee and Jeff Gee are the authors of Super Service, Customer Services Training Tool Kit, and The Winner's Attitude. Their SuperService™ curriculum has been described as “one of the best” by many major companies.

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Gee, Jeff; Gee, Val
Published by McGraw-Hill Education
ISBN 10: 0071484728 ISBN 13: 9780071484725
New PAPERBACK Quantity Available: 1
Seller
BookShop4U
(PHILADELPHIA, PA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education. PAPERBACK. Book Condition: New. 0071484728. Bookseller Inventory # Z0071484728ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 5.22
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

2.

Gee, Jeff; Gee, Val
Published by McGraw-Hill Education 2007-06-14 (2007)
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Paperback Quantity Available: 1
Seller
Ebooksweb COM LLC
(Bensalem, PA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education 2007-06-14, 2007. Paperback. Book Condition: New. 1. 0071484728. Bookseller Inventory # Z0071484728ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 5.79
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

Gee, Jeff; Gee, Val
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Quantity Available: 1
Seller
Marissa's Books and Gifts
(Salt Lake City, UT, U.S.A.)
Rating
[?]

Book Description Book Condition: New. This book is softcover. The item is Brand New! Fast Shipping - Safe and Secure - Ships from Utah! Book may have minor shelf wear and/or sticker residue. Bookseller Inventory # 2RU7DC0004QS

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 3.04
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

4.

Gee, Jeff; Gee, Val
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Quantity Available: 3
Seller
BWB
(Valley Stream, NY, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Depending on your location, this item may ship from the US or UK. Bookseller Inventory # 97800714847250000000

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 11.42
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

5.

Gee, Jeff; Gee, Val
Published by McGraw-Hill (2007)
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Paperback Quantity Available: 1
Seller
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description McGraw-Hill, 2007. Paperback. Book Condition: New. 1. Bookseller Inventory # DADAX0071484728

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 8.74
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

6.

Gee, Jeff; Gee, Val
Published by McGraw-Hill Education (2007)
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Quantity Available: > 20
Print on Demand
Seller
PBShop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2007. PAP. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Bookseller Inventory # IQ-9780071484725

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 9.61
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

7.

Gee, Jeff; Gee, Val
Published by McGraw-Hill Education - Europe, United States (2007)
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Paperback Quantity Available: 10
Print on Demand
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2007. Paperback. Book Condition: New. 201 x 127 mm. Language: English . Brand New Book ***** Print on Demand *****. Build stronger relationships with customers through the Open Questioning technique. By asking four types of questions - Operational, Problem, Effect, and Nail Down - you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use Open Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you ll soon be on your way to building winning customer relationships. Bookseller Inventory # APC9780071484725

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 14.28
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

8.

Gee, Jeff; Gee, Val
Published by McGraw-Hill Education - Europe, United States (2007)
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Paperback Quantity Available: 10
Print on Demand
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2007. Paperback. Book Condition: New. 201 x 127 mm. Language: English . Brand New Book ***** Print on Demand *****.Build stronger relationships with customers through the Open Questioning technique. By asking four types of questions - Operational, Problem, Effect, and Nail Down - you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use Open Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you ll soon be on your way to building winning customer relationships. Bookseller Inventory # APC9780071484725

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.11
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

9.

Gee, Jeff; Gee, Val
Published by McGraw-Hill
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Paperback Quantity Available: 20
Seller
BuySomeBooks
(Las Vegas, NV, U.S.A.)
Rating
[?]

Book Description McGraw-Hill. Paperback. Book Condition: New. Paperback. 224 pages. Dimensions: 7.9in. x 5.0in. x 0.7in.Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, youll soon be on your way to building winning customer relationships. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9780071484725

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 14.96
Convert Currency

Add to Basket

Shipping: US$ 3.95
Within U.S.A.
Destination, Rates & Speeds

10.

Gee, Jeff; Gee, Val
Published by McGraw-Hill Education (2007)
ISBN 10: 0071484728 ISBN 13: 9780071484725
New Paperback Quantity Available: 10
Seller
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2007. Paperback. Book Condition: New. Bookseller Inventory # INGM9780071484725

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 15.14
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book