The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols Available - From a Pioneer in the Field
Written by Sheila Wheeler, one of the world's leading experts in telephone triage, this functional reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone.
Organized by anatomical site and written in lay language, Telephone Triage eliminates the extra step of translating home treatment, first aid, or self-assessment instructions when performing telephone triage with the layperson. The format incorporates a critical-thinking process that mimics how nurses naturally solve problems in real-world situations.
This "6 in 1" package contains everything you need to implement a telephone triage program: protocols, form, Users Guide, standards and a CD with case studies for analysis and critique. Buyers can earn CE Units as well through TeleTriage Systems website.
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Represents the latest research and standards in the fieldAbout the Author:
Sheila Wheeler, RN, MS, is acknowledged as one of the world's leading experts in the field of telephone triage. She has practiced nursing for over 30 years, primarily in critical care, emergency department and clinic settings. An accomplished writer, educator, researcher and consultant, Ms. Wheeler is currently President of TeleTriage Systems in San Anselmo, California.
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