Perfect Phrases for Managing Your Small Business

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9780071600521: Perfect Phrases for Managing Your Small Business
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The Right Phrase for Every Situation . . . Every Time!

As a small business owner, you may find yourself overwhelmed with endless chores, decisions, and day-to-day responsibilities. Communicating clearly with everyone from vendors to employees is critical to your success. Perfect Phrases for Managing Your Small Business provides the phrases you’ll need to take charge, perform your tasks, and succeed in these trying times. Inside you’ll find:

  • Hundreds of quick, ready-to-use concepts and phrases for nearly every business situation
  • Targeted coverage on topics, from starting your business to hiring and motivating employees to dealing with challenging customer situations
  • How to market and sell your products and services

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About the Author:

Robert Bacal, the bestselling author of Perfect Phrases for Performance Reviews, owns his own consulting firm. He has presented and offered training for the U.S. Department of Transport and at several prestigious conferences.
Nancy Moore is a systems analyst and serves as a senior associate with Bacal & Associates.

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