Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition (Business Books)

3.99 avg rating
( 27,351 ratings by Goodreads )
 
9780071775304: Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition (Business Books)

The New York Times bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

“Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation.”
—Joanne K. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association

“Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. I have found all of these elements in Crucial Conversations. The narrative has a universal appeal and the strength to transcend cultures.”
Capt. Charanjit Lehal, AGM Training and Development, TataSky, India

“I was personally and professionally inspired by this book—and I’m not easily impressed.”
—Maureen Burke, Training Manager, Coca-Cola Enterprises, Inc.

About the Book:

Perhaps once a decade, a book comes along that transforms people’s lives in a very real, measurable way. This is one of them.

Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.

Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation:

  • New firsthand accounts of how these skills changed readers’ lives
  • New case studies showing how business leaders successfully applied these methods to achieve results
  • New links to videos teaching what to do and what to avoid during crucial conversations
  • New research findings offering fresh insights for applying the skills taught in the book

Crucial Conversations is filled with practical advice you can start using today:

  • Prepare for high-stakes conversations
  • Make it safe to talk about almost anything
  • Transform unpleasant emotions into powerful dialogue
  • Be persuasive, not abrasive

Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.

"synopsis" may belong to another edition of this title.

About the Author:

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance. Together they have developed award-winning training products based on more than thirty years of ongoing research and have helped more than 300 of the Fortune 500 realize significant results by driving behavior change.
www.vitalsmarts.com

"About this title" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

PATTERSON
Published by Mcgraw Hill Publishers
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Quantity Available: > 20
Seller
INDOO
(Avenel, NJ, U.S.A.)
Rating
[?]

Book Description Mcgraw Hill Publishers. Book Condition: New. Brand New. Bookseller Inventory # 0071775307

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 17.89
Convert Currency

Add to Basket

Shipping: US$ 3.50
Within U.S.A.
Destination, Rates & Speeds

2.

Patterson, Kerry
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Hardcover Quantity Available: > 20
Seller
BargainBookStores
(Grand Rapids, MI, U.S.A.)
Rating
[?]

Book Description Hardcover. Book Condition: New. Bookseller Inventory # 2534053

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 18.41
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

3.

Patterson, Kerry
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Quantity Available: 1
Seller
Paperbackshop-US
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description 2011. HRD. Book Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # KB-9780071775304

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 18.54
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

4.

Kerry Patterson, Joseph Grenny, Ron McMillan
Published by McGraw-Hill Education - Europe, United States (2011)
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Hardcover Quantity Available: 10
Seller
The Book Depository US
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2011. Hardback. Book Condition: New. 2nd Revised edition. 230 x 158 mm. Language: English . Brand New Book. The New York Times bestseller that changed the way millions communicate [Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.This book deserves to take its place as one of the key thought leadership contributions of our time. --from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People The quality of your life comes out of the quality of your dialogues and conversations. Here s how to instantly uplift your crucial conversations. --Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R) Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation. --Joanne K. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. I have found all of these elements in Crucial Conversations.The narrative has a universal appeal and the strength to transcend cultures. Capt. Charanjit Lehal, AGM Training and Development, TataSky, India I was personally and professionally inspired by this book--and I m not easily impressed. --Maureen Burke, Training Manager, Coca-Cola Enterprises, Inc. About the Book: Perhaps once a decade, a book comes along that transforms people s lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers lives New case studies showing how business leaders successfully applied these methods to achieve results New links to videos teaching what to do and what to avoid during crucial conversations New research findings offering fresh insights for applying the skills taught in the book Crucial Conversations is filled with practical advice you can start using today: Prepare for high-stakes conversations Make it safe to talk about almost anything Transform unpleasant emotions into powerful dialogue Be persuasive, not abrasive Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career. Bookseller Inventory # AA39780071775304

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 22.67
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

5.

Kerry Patterson, Joseph Grenny, Ron McMillan
Published by McGraw-Hill Education - Europe, United States (2011)
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Hardcover Quantity Available: 10
Seller
The Book Depository
(London, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Education - Europe, United States, 2011. Hardback. Book Condition: New. 2nd Revised edition. 230 x 158 mm. Language: English . Brand New Book. The New York Times bestseller that changed the way millions communicate [Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world.This book deserves to take its place as one of the key thought leadership contributions of our time. --from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People The quality of your life comes out of the quality of your dialogues and conversations. Here s how to instantly uplift your crucial conversations. --Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R) Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation. --Joanne K. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. I have found all of these elements in Crucial Conversations. The narrative has a universal appeal and the strength to transcend cultures. Capt. Charanjit Lehal, AGM Training and Development, TataSky, India I was personally and professionally inspired by this book--and I m not easily impressed. --Maureen Burke, Training Manager, Coca-Cola Enterprises, Inc. About the Book: Perhaps once a decade, a book comes along that transforms people s lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers lives New case studies showing how business leaders successfully applied these methods to achieve results New links to videos teaching what to do and what to avoid during crucial conversations New research findings offering fresh insights for applying the skills taught in the book Crucial Conversations is filled with practical advice you can start using today: Prepare for high-stakes conversations Make it safe to talk about almost anything Transform unpleasant emotions into powerful dialogue Be persuasive, not abrasive Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career. Bookseller Inventory # AA39780071775304

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 23.38
Convert Currency

Add to Basket

Shipping: FREE
From United Kingdom to U.S.A.
Destination, Rates & Speeds

6.

Patterson, Kerry
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Quantity Available: > 20
Seller
Pbshop
(Wood Dale, IL, U.S.A.)
Rating
[?]

Book Description 2011. HRD. Book Condition: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Bookseller Inventory # IB-9780071775304

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 19.45
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

7.

Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al
Published by McGraw-Hill Education
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Hardcover Quantity Available: 1
Seller
Qwestbooks COM LLC
(Bensalem, PA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education. Hardcover. Book Condition: New. 0071775307. Bookseller Inventory # Z0071775307ZN

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 25.28
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

8.

Patterson, Kerry
Published by McGraw-Hill Education (2011)
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Hardcover Quantity Available: 10
Seller
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description McGraw-Hill Education, 2011. Hardcover. Book Condition: New. Bookseller Inventory # 0071775307

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 22.86
Convert Currency

Add to Basket

Shipping: US$ 2.99
Within U.S.A.
Destination, Rates & Speeds

9.

Kerry Patterson,Joseph Grenny,Ron Mcmillan,Al Switzler
Published by McGraw-Hill Professional 2011-10-01 (2011)
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Quantity Available: 5
Seller
Chiron Media
(Wallingford, United Kingdom)
Rating
[?]

Book Description McGraw-Hill Professional 2011-10-01, 2011. Book Condition: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Bookseller Inventory # NU-GRD-04770946

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 22.98
Convert Currency

Add to Basket

Shipping: US$ 3.89
From United Kingdom to U.S.A.
Destination, Rates & Speeds

10.

Kerry Patterson
Published by McGraw-Hill
ISBN 10: 0071775307 ISBN 13: 9780071775304
New Hardcover Quantity Available: 20
Seller
BuySomeBooks
(Las Vegas, NV, U.S.A.)
Rating
[?]

Book Description McGraw-Hill. Hardcover. Book Condition: New. Hardcover. 304 pages. Dimensions: 9.1in. x 6.2in. x 1.0in.The New York Times bestseller that changed the way millions communicate Crucial Conversations draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time. from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People The quality of your life comes out of the quality of your dialogues and conversations. Heres how to instantly uplift your crucial conversations. Mark Victor Hansen, cocreator of the 1 New York Times bestselling series Chicken Soup for the Soul Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations. Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation. Joanne K. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. I have found all of these elements in Crucial Conversations. The narrative has a universal appeal and the strength to transcend cultures. Capt. Charanjit Lehal, AGM Training and Development, TataSky, India I was personally and professionally inspired by this bookand Im not easily impressed. Maureen Burke, Training Manager, Coca-Cola Enterprises, Inc. About the Book: Perhaps once a decade, a book comes along that transforms peoples lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers lives New case studies showing how business leaders successfully applied these methods to achieve results New links to videos teaching what to do and what to avoid during crucial conversations New research findings offering fresh insights for applying the skills taught in the book Crucial Conversations is filled with practical advice you can start using today: Prepare for high-stakes conversations Make it safe to talk about almost anything Transform unpleasant emotions into powerful dialogue Be persuasive, not abrasive Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Hardcover. Bookseller Inventory # 9780071775304

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 24.96
Convert Currency

Add to Basket

Shipping: US$ 3.95
Within U.S.A.
Destination, Rates & Speeds

There are more copies of this book

View all search results for this book