Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza

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9780071813044: Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza

PLAY DUMB. BE BORING.
DON'T SOLVE PROBLEMS.
AND ABOVE ALL, DON'T BE YOURSELF.

Not exactly what you'd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in today's digital world. Our overreliance on quick, cheap, and easy means of "staying connected" is eroding our communication skills. Speed steamrolls thoughtfulness; self-expression trumps restraint. Errors and misunderstandings increase. And our relationships suffer.

With startling insights and a dash of humor, Stop Talking, Start Communicating combines scientific research with real-world strategies to deliver a proven approach to more effective communication.

"Only Geoffrey Tumlin could write a book about a serious problem--our mounting communication deficiencies--and make me laugh and learn all the way through it. Witty, smart, and 100 percent accurate, Stop Talking, Start Communicating points the way to a better conversational future." -- Tina Morris, managing director at Standard & Poor's

"An elegantly analytical, accessible, and enjoyable guide to improving interpersonal communication, Stop Talking, Start Communicating is a key resource for anyone who wants to be a difference-making leader, manager, or team member." -- Eduardo Sanchez, deputy chief medical officer of the American Heart Association

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About the Author:

Geoffrey Tumlin is CEO of Mouthpeace Consulting LLC, a communication consulting company, and president of On-Demand Leadership, a leadership development company. A portion of the author's royalties will be donated to Critical Skills Nonprofit, a 501(c)(3) public charity founded by the author to provide communication and leadership skills training to chronically underserved populations.

"About this title" may belong to another edition of this title.

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Book Description McGraw-Hill Education - Europe, United States, 2013. Paperback. Book Condition: New. 226 x 150 mm. Language: English . Brand New Book. Proven counter-intuitive ways any business professional can use to communicate meaningfully and productively in today s oversaturated digital environment. Describes how quality communication has been degraded by today s overuse of quick, cheap, and easy digital communication such as e-mails, texts, and social media-and helps professionals connect with others in real, meaningful ways to get more accomplished than ever. Tumlin s counter-intuitive methods include: Don t Be Yourself (your first communication response is usually your worst); Don t Solve Problems (resist the urge to handle every issue that comes your way); and, Play Dumb (give people an opportunity to self-correct). The author has served as a business communications consultant to organizations such as Capital One Bank, Boston Scientific Corporation, Wyeth/Pfizer, and Shell Oil, among others. Bookseller Inventory # AA39780071813044

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Book Description McGraw-Hill. Paperback. Book Condition: New. Paperback. 234 pages. Dimensions: 8.9in. x 5.9in. x 0.6in.PLAY DUMB. BE BORING. DONT SOLVE PROBLEMS. AND ABOVE ALL, DONT BE YOURSELF. Not exactly what youd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in todays digital world. Our overreliance on quick, cheap, and easy means of staying connected is eroding our communication skills. Speed steamrolls thoughtfulness; self-expression trumps restraint. Errors and misunderstandings increase. And our relationships suffer. With startling insights and a dash of humor, Stop Talking, Start Communicating combines scientific research with real-world strategies to deliver a proven approach to more effective communication. Only Geoffrey Tumlin could write a book about a serious problem--our mounting communication deficiencies--and make me laugh and learn all the way through it. Witty, smart, and 100 percent accurate, Stop Talking, Start Communicating points the way to a better conversational future. -- Tina Morris, managing director at Standard and Poors An elegantly analytical, accessible, and enjoyable guide to improving interpersonal communication, Stop Talking, Start Communicating is a key resource for anyone who wants to be a difference-making leader, manager, or team member. -- Eduardo Sanchez, deputy chief medical officer of the American Heart Association This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Bookseller Inventory # 9780071813044

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