Synopsis
This comprehensive text addresses all three levels of leisure programming: direct service delivery; program planning, and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interactions, analyzing and implementing policies, and supervising staff.
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Leisure Programming: A Service-Centered and Benefits Approach
Published by
McGraw-Hill Humanities/Social Sciences/Languages, 2003
ISBN 10: 0072353899
ISBN 13: 9780072353891
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Paperback
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Leisure Programming: A Service-Centered and Benefits Approach
Published by
McGraw-Hill Humanities/Social Sciences/Languages, 2003
ISBN 10: 0072353899
ISBN 13: 9780072353891
Used
Softcover
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Leisure Programming: A Service-Centered and Benefits Approach
Published by
McGraw-Hill Humanities/Social Sciences/Languages, 2003
ISBN 10: 0072353899
ISBN 13: 9780072353891
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Paperback
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Leisure Programming: A Service-Centered and Benefits Approach
Published by
McGraw-Hill Humanities/Social Sciences/Languages, 2003
ISBN 10: 0072353899
ISBN 13: 9780072353891
Used
Paperback
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