This text surveys the field of operations, both services and manufacturing, from the strategies of designing a product or service, through the processes and systems of making and delivering the product and controlling the operation.
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Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications. He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications. Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.
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Book Description McGraw-Hill College, 1999. Hardcover. Book Condition: Acceptable. Missing components. All text is legible, may contain markings, cover wear, loose/torn pages or staining and much writing. SKU:9780072359589-5-1-3. Bookseller Inventory # 9780072359589-5-1-3
Book Description Richard D Irwin, 1999. Hardcover. Book Condition: Good. Good condition, some are ex-library and can have markings. Bookseller Inventory # GD-003-78-2969002
Book Description Richard D Irwin, 1999. Hardcover. Book Condition: Used: Good. We ship International with Tracking Number! May not contain Access Codes or Supplements. Buy with confidence, excellent customer service! j. Bookseller Inventory # 0072359587D