Operations Management: Meeting Customer's Demands with Student CD-ROM

4 avg rating
( 1 ratings by Goodreads )
 
9780072460506: Operations Management: Meeting Customer's Demands with Student CD-ROM

This text provides a survey of the most innovative techniques and methods for managing operations in services and manufacturing. It presents all concepts with a real-world perspective based on the extensive global consulting work of the lead author, Dick Schonberger. This text is unique due to its customer-focused approach. Using the authors 15 principles as a framework for organizing the text This text stresses teamwork, quality, and customer service in both manufacturing and services, as well as traditional topics such as product and service design, purchasing, inventory, location and layout, and scheduling are also included. Quantitative coverage is de-emphasized.

"synopsis" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

Knod,Edward; Schonberger,Richard
Published by McGraw-Hill/Irwin (2001)
ISBN 10: 0072460504 ISBN 13: 9780072460506
New Hardcover Quantity Available: 1
Seller
Dionysos Books
(Arabi, LA, U.S.A.)
Rating
[?]

Book Description McGraw-Hill/Irwin, 2001. Hardcover. Book Condition: New. New item. May have light shelf wear. Bookseller Inventory # 161025038

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 53.79
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

2.

Edward Knod, Richard Schonberger
Published by McGraw-Hill/Irwin (2001)
ISBN 10: 0072460504 ISBN 13: 9780072460506
New Hardcover Quantity Available: 1
Seller
Ergodebooks
(RICHMOND, TX, U.S.A.)
Rating
[?]

Book Description McGraw-Hill/Irwin, 2001. Hardcover. Book Condition: New. 7. Bookseller Inventory # DADAX0072460504

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 74.91
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds

3.

Edward Knod; Richard Schonberger
Published by McGraw-Hill/Irwin (2001)
ISBN 10: 0072460504 ISBN 13: 9780072460506
New Hardcover Quantity Available: 1
Seller
Irish Booksellers
(Rumford, ME, U.S.A.)
Rating
[?]

Book Description McGraw-Hill/Irwin, 2001. Hardcover. Book Condition: New. book. Bookseller Inventory # 0072460504

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 102.21
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

4.

Richard J. Schonberger and Edward M. Knod
ISBN 10: 0072460504 ISBN 13: 9780072460506
New Quantity Available: 1
Seller
Castle Rock
(Pittsford, NY, U.S.A.)
Rating
[?]

Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97800724605061.0

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 103.12
Convert Currency

Add to Basket

Shipping: US$ 3.99
Within U.S.A.
Destination, Rates & Speeds