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Service Management: Operations, Strategy, and Information Technology - Hardcover

James A. Fitzsimmons

  • 3.84 out of 5 stars
    73 ratings by Goodreads
 
9780072858754: Service Management: Operations, Strategy, and Information Technology
Hardcover
ISBN 10: 0072858753 ISBN 13: 9780072858754
Publisher: McGraw-Hill : Irwin, 2004

This specific ISBN edition is currently not available.

Synopsis

"Text Book with Student CD-ROM for use with Service Management (fourth edition) by James Fitzsimmons and Mona Fitzsimmons. System Requirements: (for CD-ROM) Pentium Based Processor, Microsoft Windows 98/2000/XP, Microsoft Internet Explorer 5.5 as Default Browser, Microsoft Office or Equivalent." [from book and CD-ROM]

"synopsis" may belong to another edition of this title.

Publisher
McGraw-Hill : Irwin
Publication date
2004
Language
English
ISBN 10 
0072858753
ISBN 13 
9780072858754
Binding
Hardcover
Edition number
4
Number of pages
587
Rating
  • 3.84 out of 5 stars
    73 ratings by Goodreads

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Other Popular Editions of the Same Title

9780078024078: Service Management: Operations, Strategy, Information Technology

Featured Edition

ISBN 10:  0078024072 ISBN 13:  9780078024078
Publisher: McGraw-Hill, 2014
Hardcover