Items related to Service Management w/ Student CD-Rom
Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management, 4/e also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management.
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- PublisherIrwin Professional Pub
- Publication date2003
- ISBN 10 0072868201
- ISBN 13 9780072868203
- BindingHardcover
- Edition number4
- Number of pages672
- Rating
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Service Management w/ Student CD-Rom
Published by
Irwin/McGraw-Hill
(2003)
ISBN 10: 0072868201
ISBN 13: 9780072868203
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Hardcover
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Book Description Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # W04D-00874
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Service Management: With Student CD-Rom
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Book Description Hardcover. Condition: Very Good. Service Management: With Student CD-Rom This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780072868203
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Service Management: Operations, Strategy, and Information Technology: With Student CD-Rom
Published by
Irwin Professional Pub
(2003)
ISBN 10: 0072868201
ISBN 13: 9780072868203
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Hardcover
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Book Description Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M00072868201-G
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Service Management: With Student CD-Rom
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Book Description Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780072868203
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US$ 7.57
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Service Management w/ Student CD-Rom
Published by
Irwin/McGraw-Hill 2003/03/31 00:00:00.000
(2003)
ISBN 10: 0072868201
ISBN 13: 9780072868203
Used
Hardcover
Quantity: 1
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Book Description Hardcover. Condition: Good. Fitzsimmons,James A./Fitzsimmons,Mona J. Service Management No DJ. Includes CD that looks new. Pictorial board in good condition. Edge & corner wear. Binding tight. Pages clean & tight. All U.S. orders shipped with tracking number & e-mail confirmation. All Orders Shipped With Tracking And Delivery Confirmation Numbers. Seller Inventory # 277618
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US$ 17.50
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Service Management w/ Student CD-Rom Fitzsimmons, James A.; Fitzsimmo
Published by
Irwin Professional Pub
(2003)
ISBN 10: 0072868201
ISBN 13: 9780072868203
Used
Hardcover
Quantity: 1
Seller:
Rating
Book Description Condition: Used - Good. Seller Inventory # 9780072868203
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US$ 98.36
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