Phone Skills for the Information Age

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9780073017273: Phone Skills for the Information Age
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This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary.

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Maxwell, Dorothy;Maxwell, Dorothy A.
Published by McGraw Hill, Boston, MA (2006)
ISBN 10: 0073017272 ISBN 13: 9780073017273
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Book Description McGraw Hill, Boston, MA, 2006. Softcover. Condition: New. 3rd Edition. NEW,may have some minor wear from storage. Multiple copies available this title. Quantity Available: 4. Shipped Weight: Under 1 kilo. ISBN: 0073017272. ISBN/EAN: 9780073017273. Pictures of this item not already displayed here available upon request. Inventory No: 1560776563. Seller Inventory # 1560776563

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Maxwell, Dorothy A.
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Book Description McGraw-Hill Education. PAPERBACK. Condition: New. 0073017272 New Condition. Seller Inventory # NEW7.3012698

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Dorothy Maxwell
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Book Description McGraw-Hill Humanities/Social Sciences/Languages, 2005. Paperback. Condition: New. 3. Seller Inventory # DADAX0073017272

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Book Description 2005. PAP. Condition: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Seller Inventory # KS-9780073017273

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Book Description McGraw-Hill Education - Europe, United States, 2005. Hardback. Condition: New. 3rd Revised edition. Language: English . Brand New Book. This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today s increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary. Seller Inventory # AAS9780073017273

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Dorothy Maxwell
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Book Description McGraw-Hill Education - Europe, United States, 2005. Hardback. Condition: New. 3rd Revised edition. Language: English . Brand New Book. This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today s increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary. Seller Inventory # AAS9780073017273

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Dorothy Maxwell
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Book Description McGraw-Hill Education - Europe. Hardback. Condition: New. New copy - Usually dispatched within 2 working days. Seller Inventory # B9780073017273

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Dorothy Maxwell
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Book Description McGraw-Hill Education - Europe, United States, 2005. Hardback. Condition: New. 3rd Revised edition. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today s increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary. Seller Inventory # BZV9780073017273

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Dorothy A. Maxwell
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ISBN 10: 0073017272 ISBN 13: 9780073017273
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Book Description Irwin Professional Pub, 2005. Paperback. Condition: Brand New. 3rd edition. 142 pages. 10.75x8.50x0.50 inches. In Stock. Seller Inventory # z-0073017272

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Book Description McGraw-Hill Education, 2005. Condition: New. book. Seller Inventory # M0073017272

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