Total Quality Management: A Primer

 
9780074624524: Total Quality Management: A Primer

The book presents a simple and dynamic overview of total quality management techniques for continuous improvement in business processes, with its focus on the customer as the key driving force, the book brings out the essence of harmonizing management expertise and customer expectations through a workable tqm plan. The book has been authored by a unido expert and adviser on quality technology and management and is a result of nearly three decades of his work in the area and his interaction with leading international experts including dr w e deming, dr joseph m juran and dr genichi taguchi.

"synopsis" may belong to another edition of this title.

Top Search Results from the AbeBooks Marketplace

1.

S.M. Sundara Raju (Author) & Genichi Taguchi (frwd)
Published by Tata McGraw-Hill Education Pvt. Ltd. (2004)
ISBN 10: 0074624520 ISBN 13: 9780074624524
New Softcover First Edition Quantity Available: > 20
Seller
BookVistas
(New Delhi, DELHI, India)
Rating
[?]

Book Description Tata McGraw-Hill Education Pvt. Ltd., 2004. Softcover. Book Condition: New. First edition. The book presents a simple and dynamic overview of Total Quality Management techniques for continuous improvement in business processes, With its focus on the customer as the key driving force, the book brings out the essence of harmonizing management expertise and customer expectations through a workable TQM plan. The book has been authored by a UNIDO Expert and Adviser on Quality Technology and Management and is a result of nearly three decades of his work in the area and his interaction with leading international experts including Dr W E Deming, Dr Joseph M Juran and Dr Genichi Taguchi. Table of contents Chapter 1. TQM Introduction Part I: Focus and Approach Chapter 2. TQM and Improvement Processes Chapter 3. Policy Promotions Chapter 4. Tools and Techniques for Improvement Chapter 5. Applications Thrust and Features Chapter 6. Education and Training Part II: Policy Deployment Manual Chapter 7. TQM Policy and Deployment Guidelines Part III: Case Studies Chapter 8. Reversal of Fortunes Through TQM Chapter 9. From Loss to Profit Through TQM Part IV: Appraisal and Improvement Programmes Chapter 10. Appraisal of TQM and Improvement Pragrammes Further Reading References Index Printed Pages: 208. Bookseller Inventory # 24461

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 7.37
Convert Currency

Add to Basket

Shipping: US$ 4.28
From India to U.S.A.
Destination, Rates & Speeds

2.

S.M. Sundara Raju (Author) & Genichi Taguchi (frwd)
Published by Tata McGraw-Hill Education Pvt. Ltd. (2004)
ISBN 10: 0074624520 ISBN 13: 9780074624524
New Softcover First Edition Quantity Available: > 20
Seller
A - Z Books
(New Delhi, DELHI, India)
Rating
[?]

Book Description Tata McGraw-Hill Education Pvt. Ltd., 2004. Softcover. Book Condition: New. First edition. The book presents a simple and dynamic overview of Total Quality Management techniques for continuous improvement in business processes, With its focus on the customer as the key driving force, the book brings out the essence of harmonizing management expertise and customer expectations through a workable TQM plan. The book has been authored by a UNIDO Expert and Adviser on Quality Technology and Management and is a result of nearly three decades of his work in the area and his interaction with leading international experts including Dr W E Deming, Dr Joseph M Juran and Dr Genichi Taguchi. Table of contents Chapter 1. TQM Introduction Part I: Focus and Approach Chapter 2. TQM and Improvement Processes Chapter 3. Policy Promotions Chapter 4. Tools and Techniques for Improvement Chapter 5. Applications Thrust and Features Chapter 6. Education and Training Part II: Policy Deployment Manual Chapter 7. TQM Policy and Deployment Guidelines Part III: Case Studies Chapter 8. Reversal of Fortunes Through TQM Chapter 9. From Loss to Profit Through TQM Part IV: Appraisal and Improvement Programmes Chapter 10. Appraisal of TQM and Improvement Pragrammes Further Reading References Index Printed Pages: 208. Bookseller Inventory # 24461

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 7.37
Convert Currency

Add to Basket

Shipping: US$ 5.35
From India to U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

3.

Raju
ISBN 10: 0074624520 ISBN 13: 9780074624524
New Quantity Available: 5
International Edition
Seller
EBOOKSTORE2010
(New Delhi, ND, India)
Rating
[?]

Book Description Book Condition: Brand New. New. SoftCover International edition. Different ISBN and Cover image but contents are same as US edition. Customer Satisfaction guaranteed!!. Bookseller Inventory # SHUB93828

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 25.13
Convert Currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

4.

Raju
ISBN 10: 0074624520 ISBN 13: 9780074624524
New Quantity Available: 5
International Edition
Seller
Bookshub
(Karol Bagh, India)
Rating
[?]

Book Description Book Condition: New. New. International edition. Perfect condition. Ship by express service to USA, Canada, Australia, France, Italy, UK, Germany and Netherland. Customer satisfaction our priority. Bookseller Inventory # ABE-FEB-93828

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 25.18
Convert Currency

Add to Basket

Shipping: FREE
From India to U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

5.

Raju
ISBN 10: 0074624520 ISBN 13: 9780074624524
New Softcover Quantity Available: 5
International Edition
Seller
Romtrade Corp.
(STERLING HEIGHTS, MI, U.S.A.)
Rating
[?]

Book Description Book Condition: New. Brand New Paperback International Edition.We Ship to PO BOX Address also. EXPEDITED shipping option also available for faster delivery. Bookseller Inventory # AUSBNEW-59654

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 27.30
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds
International Edition
International Edition

6.

Raju
ISBN 10: 0074624520 ISBN 13: 9780074624524
New Softcover Quantity Available: 5
International Edition
Seller
Basi6 International
(Irving, TX, U.S.A.)
Rating
[?]

Book Description Book Condition: Brand New. New, SoftCover International edition. Different ISBN and Cover image but contents are same as US edition. Excellent Customer Service. Bookseller Inventory # ABEUSA-93828

More Information About This Seller | Ask Bookseller a Question

Buy New
US$ 27.31
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds