This work identifies the key areas in which senior management can address and influence the implementation of a quality programme. It aims to provide managers with the practical understanding required to implement the numerous total quality approaches. Several case studies are provided.
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Book Description Mcgraw Hill Book Co Ltd, 1996. Paperback. Book Condition: New. Bookseller Inventory # DADAX0077078284
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Book Description The McGraw-Hill Company. Book Condition: New. pp. 215. Bookseller Inventory # 5779000
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