The Spreadsheet Quality Manager (SQM) is a toolkit containing 16 ready-to-use, practical models for quality analysis, control, and improvement. The models are templates that work with Lotus 1-2-3 (release 2.01 or later, requiring 360K) and compatible software. The models include control charts, sampling models and probability distribution models. Each is documented with a complete case study and analysis of a sample business problem, including instructions for input, interpretation of output and suggestions for what-if analysis. The sample problems are the result of the author's experience in consulting with manufacturing firms in a variety of industries including pharmaceuticals, petrochemicals, oilfield equipment, machine tools, processed foods, computers and automobile parts. This software can be used as stand-alone quality course, as a supplement to texts on production/operations management counrses, or as a supplement for executive training programmes.
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- PublisherMcGraw-Hill Inc.,US
- Publication date1992
- ISBN 10 0078337062
- ISBN 13 9780078337062
- BindingPaperback
- Number of pages128