Access 97 Answers: Certified Tech Support

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9780078823824: Access 97 Answers: Certified Tech Support

Part of the Professional edition of the Microsoft Office Suite, Access is a versatile database. In addition to covering troubleshooting issues on database design and use, this text explores Access 97's new Internet functionality and collaboration with other Office 97 products. Features of the book include: a "Top Ten FAQs" chapter from Stream International's database (appearing as the first chapter of the book); an "@at-a-Glance" page at the beginning of every chapter which sets the stage and provides an overview of the chapter's contents; the text is further annotated by "Author Notes, Tips and Warnings" - special pieces of wisdom that supplement the straight how-tos; a "Time-Saving Tricks" chapter, with the emphasis on undocumented material; and a listing of the most common error messages and their solutions in the final chapter.

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Review:

Osborne's Answers! series aims to provide help desk-style support in the format of a book. This style works surprisingly well in the case of Access 97 Answers!, which serves as both a problem-solving reference and as a means to improve your overall Access skills.

The fact that Access uses tables, forms, queries, reports, and automation tools may help lend a kind of inexorable logic to a problem-solving scheme. As in other volumes in the series, Access 97 Answers! has a very comprehensive question-and-answer format, an exceptionally large topic and word index, and an "action index" that slices the book up in task-sized portions. It's an effective, well-executed scheme that offers a high degree of relevance and accuracy. If you're the sort of user who likes to learn by jumping into the software and picking up skills as you go, this book is a worthy companion to bring on your quest.

From the Back Cover:

A whole book of Access 97 answers for less than the price of one support call! Question: Why spend $30 to $150 on a single tech support call when ALL the answers you need are here--for just $25? Answer: Truth is, there's no longer any need to spend a mint on tech support, because this easy-to-read book provides over 400 answers to the most commonly asked Access 97 questions, fresh from the databases of Stream International--the world's largest third-party tech support organization. Whether your question is simple or complex, Access 97 Answers! Certified Tech Support holds the expertise of Stream's 4,000 technical support professionals to help you: Locate the answer you need in mere seconds! Inside are over 400 succinct answers-based on actual tech support calls. They're arranged alphabetically and by key term for fast access. Discover answers to the ten most frequently asked questions about using Access 97. Sharpen your Access 97 skills faster than you can sharpen a pencil--sidebars, tips, warnings, and time-saving tricks show you how. Preview chapters easily using the quick, at-a-glance descriptions. Find help--fast! an exceptionally comprehensive and completely cross-referenced index points your way. When it comes to technical support for Microsoft's popular database program, there's only one answer you really need--Access 97 Answers! Certified Tech Support. ABOUT THE AUTHORS: Edward Jones is a database applications development analyst and best-selling author whose books have sold over one million copies. Jarel M. Jones is a Web designer and Visual Basic programmer.

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