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Used the book for Operations and Service Management class. Excellent condition.
"synopsis" may belong to another edition of this title.
Book Description Condition: Good. 2011th Edition. Shows some signs of wear, and may have some markings on the inside. Seller Inventory # 2206632-6
Book Description McGraw Hill, 2010. Paperback. Condition: As New. Unused! Book Leaves in 1 Business Day or Less! Leaves Same Day if Received by 2 pm EST! Slight shelf wear. Contents Unused. Like New. Seller Inventory # 027-03-00365