The Complete Customer Service Letter Book

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9780079116185: The Complete Customer Service Letter Book

From the commonplace to the infrequent, from complaint and inquiry responses to letters of welcome and congratulations, this collection of 200 expertly written model letters deals with just about any business situation under the sun and projects a positive and professional company image to customers. Includes a ready-to-implement customer service manual that's perfect for anysize compan y and a computer-ready 3 1/2" diskette.

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Edward W. Werz, Sally Germain
Published by Mcgraw-Hill (Tx) (1993)
ISBN 10: 0079116183 ISBN 13: 9780079116185
New Hardcover Quantity Available: 1
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Ergodebooks
(RICHMOND, TX, U.S.A.)
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Book Description Mcgraw-Hill (Tx), 1993. Hardcover. Book Condition: New. Har/Dis. Bookseller Inventory # DADAX0079116183

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